Salary: 35,000 - 35,000 GBP per year Requirements:
* A minimum of 2-3 years of experience working as an IT Manager, Network Manager, or Senior ICT Consultant within a school setting.
* Strong ability to work both independently and collaboratively within a team.
* Excellent problem-solving skills and a proactive approach to identifying opportunities for improving services.
* Self-motivated with great communication and interpersonal skills.
* Exceptional customer service skills.
* High level of understanding of the responsibilities and requirements of working within a school environment.
* Proficient in performing upgrades to a school IT network system.
Responsibilities:
* Oversee the management, security, availability, maintenance, and installation of the administrative and curriculum ICT network.
* Manage the software and hardware infrastructure of the school's ICT network.
* Monitor and manage the IT technicians working on-site.
* Collaborate with the Senior Leadership Team in the development of the school's IT infrastructure and execute project plans.
* Ensure the school's ICT network is optimized for effective use by staff and students, maintaining its stability and security.
* Foster effective communication between the Managed Service Provider (MSP) and the school, staying updated on services and solutions available to clients.
* Handle customer accounts and ensure services are delivered reflecting our company values.
* Provide 2nd/3rd line support for ICT applications and infrastructure.
* Manage day-to-day IT operations, ensuring quick and effective responses to requests.
* Line manage the work produced by ICT support staff.
* Supply technical advice, training, and support to staff for effective system use.
* Observe and maintain all key systems, including virtual and physical server environments, switches, Microsoft 365, and backups.
* Train internal staff as required.
Technologies:
* Hardware
* ICT
* Support
* Microsoft 365
* Network
* Security
* Office 365
More:
This full-time role is crucial in ensuring our school's ICT network operates effectively and securely. The successful candidate will be subject to an enhanced DBS check. We are offering a salary between £35,000 and £38,000, negotiable for the right person, alongside benefits that include a benefits and wellbeing hub, an electric/hybrid car leasing scheme, and a salary sacrifice pension scheme. We look forward to finding a passionate individual who is as committed to providing excellent service as we are.