Job Introduction
Workplace Experience Lead
Location: One Southampton Row, Holborn, London, WC1B 5HA
Salary: £15.00 - £16.50 per hour
Contract Type : Permanent, Full-Time
Working Hours: Monday to Friday, 8:30 AM - 5:00 PM
As a Workplace Experience Lead at Sodexo in Holborn, you are a service-oriented leader and a driving force for delivering exceptional workplace experiences. Your role will ensure the seamless delivery of services to our clients and their teams, fostering a welcoming and efficient environment where everyone can thrive. By creating meaningful experiences, you’ll play a key role in making workplaces more productive and inspiring.
Join Sodexo and be part of something greater. You’ll belong to a team that values your individuality, where you can act with purpose, make a difference, and flourish in your own way.
What you’ll do:
Oversee and deliver high-quality workplace experience services, ensuring client satisfaction and smooth daily operations.
Act as the primary point of contact for clients and employees, addressing queries and resolving issues effectively.
Coordinate workplace operations, including facilities management, health and safety, and event support.
Build strong relationships with stakeholders, ensuring alignment with client expectations and Sodexo’s service standards.
Innovate and suggest improvements to enhance the overall workplace experience.
What you bring:
Strong leadership skills with experience in a customer-focused operational role.
Excellent communication and interpersonal skills, fostering collaboration and client satisfaction.
A proactive and adaptable approach, with the ability to handle challenges effectively.
Knowledge of workplace services or facilities management is advantageous.
A passion for creating positive experiences and delivering excellence in a dynamic environment.
What We Offer:
Working with Sodexo is more than just a job; it’s an opportunity to be part of something greater. You’ll act with purpose, belong to a company that values you, and thrive in your own way.
In addition, we offer:
A flexible and dynamic working environment.
Access to ongoing training and development programmes.
Numerous opportunities to grow within the company.
Comprehensive training provided.
Employer contribution pension scheme, with an option to increase contributions up to 6%.
Life assurance covering one year’s salary.
A performance-related bonus of up to 10%.
Ready to make a difference?