Our client based in Newtownards, is looking for an Admin Officer to join their team
Job Description:
- Customer Services Branch (CSB) provides the administrative support
within the departments (DAERA) network of local offices.
The objective is to improve the effectiveness and efficiency of services
delivered by the Department to its customers, predominantly farmers, farm
families and rural dwellers.
It seeks to ensure that the majority of customer enquiries are satisfactorily
resolved at the first point of contact. Customers are given a choice of
communication channels and can access the Department’s services
remotely by phone, fax, e-mail, online and post, or in person at a
department Direct office.
Key Responsibilities:
- Maintain and update data on spreadsheets and other systems.
- Process movement documents and registration of animals.
- Communicate with customers face to face and via telephone/e-mail.
- Front desk / counter duties
- Prepare letters and correspondence.
- Provide departmental services to customers following standards and guidelines.
- Attend training and development sessions as required.
- Provide support for ad hoc exercises and perform post/courier duties.
- Other admin duties.
Essential Criteria:
- 5 GCSEs including maths and english (certificate proof required)
- Excellent IT skills, including use of Microsoft Word and Excel.
- Good communication skills.
- Ability to use own initiative.
Wage:
- £12.59ph (weekly)
Location:
- Sketrick House
Jubilee Road
Newtownards
BT23 4YH
Start Date:
- ASAP
Length Of Assignment:
- Up to 51 weeks
Work Pattern:
- Full time 9 – 5pm Mon to Fri
- 37 hours
Please send your updated CV and your certificates via the link or email