What you will do
* Build and nurture senior-level relationships with client decision-makers through meaningful conversations and strategic discussions
* Manage challenging client situations expertly
* Resolve issues positively and escalate them appropriately within the agency where needed
* Create Client Development Plans and ensure that client teams deliver
* Lead the narrative, expected outcomes and QA in key client meetings like QBRs
* Oversee your client team’s output and value ensuring they meet client needs
* Identify opportunities for growth, accurately forecast and deliver on opportunities
* Own contract renewals for your clients, ensuring scopes are clearly defined, agreed and delivered on
Requirements
* You’ve worked at a Performance Marketing and/or Media agency at a Director level or Associate Director level, and are looking for your next step
* You have experience of leading clients that focus on Programmatic, PPC, SEO, Social and Influencer media, supported by Strategy, Insight and Creative
* You’ve grown successful client relationships with high profile and complex clients
* You’ve helped build a client team and relish the opportunity to manage others
* You’re skilled in forecasting and financial management
* You have experience of working with teams that reside overseas
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