About Paloma Health
We aim to provide families with high-quality NHS mental health care within 4 weeks of GP referral.
Our first service, children and young people’s autism assessments went live in November 2024, and we are launching children’s ADHD assessments and treatment in the summer of 2025.
We were founded as we don’t think it is right that families are waiting 2-10 years for NHS children’s autism and ADHD assessments, and this crisis has recently been highlighted by the Children’s Commissioner for England: https://www.childrenscommissioner.gov.uk/blog/childrens-commissioner-warns-of-invisible-crisis-as-delays-and-inequalities-laid-bare-among-children-with-neurodevelopmental-conditions/
Neurodiversity services are our first step in tackling all NHS specialist care waiting lists. We will launch more NHS services soon, including those for adult autism, ADHD and dementia.
How is Paloma different?
* We are clinically led, and Care Quality Commission (CQC) registered, with a friendly and approachable team
* We have built our own software platform to:
* Give our patients a more consumer-like experience of healthcare
* Free our assessors from admin to focus on patient care
* Our strong culture, including transparency, a sense of community, and supporting staff career development
* The experience of our founders (Dr Mark Jenkins & Darshak Shah), who have previously built tech-enabled NHS obesity and ophthalmology services. Combined, their previous companies have treated over 1 million NHS patients in the last 15 years!
* Being backed by leading healthcare investors (Triple Point Ventures and Heal Capital), allowing us to move fast
The Opportunity
We're seeking a dynamic and experienced Clinical Quality Specialist to work alongside our Clinical Lead for Autism and Clinical Governance Team to ensure we deliver high-quality autism assessments. This will include quality assurance of our outcome reports, assessor appointments and clinical notes.
In addition to quality assurance, the person taking on this role will support innovation within our autism assessment pathway and deliver a small number of autism assessments to ensure they stay close to our patients’ experience of Paloma.
Responsibilities:
* Working with our Clinical Lead and Clinical Governance Team, implement high-quality, evidenced-based quality assurance for autism assessments.
* Critically review autism assessment outcome reports, appointments, and clinical notes, providing detailed feedback and associated training to our autism assessors.
* Feeding back insights to Team Managers to support assessor development.
* Collaborate with our Senior Clinicians in our Clinical Governance activities, including on our competency frameworks, rater reliability, audit cycle and Continuing Professional Development initiatives.
* Conduct high-quality autism assessments for children and young people, including developing and maintaining strong relationships with patients and their families, fostering trust and understanding throughout the assessment process.
* Stay abreast of the latest research and evidence-based practices in autism assessment, diagnosis and treatment.
About you
You will be an experienced clinician in autism assessment and know how to quality assure autism assessors. You are excited to apply that knowledge in a new organisation that uses pathway innovation and technology to improve care for families.
Qualifications and Experience:
Required:
* Registered healthcare professional with HCPC, NMC or GMC registration.
* 5+ years of experience in autism assessment, diagnosis, and treatment approaches, as well as safeguarding and relevant legislation.
* 2+ years of experience in quality assuring other autism assessors
* A passion for mentoring, with the ability to motivate and guide staff at all levels of experience.
* Excellent communication, interpersonal, and collaboration skills, fostering strong relationships with patients, families, and colleagues.
* Commitment to high-quality patient care and adherence to robust ethical and professional standards.
Don’t meet every requirement? Studies have shown that women and people from ethnic minority groups are less likely to apply for jobs unless they meet every single qualification. At Paloma Health we are dedicated to building a diverse and top performing workplace, so if you’re excited about this role but your past experience doesn’t align with every qualification, we strongly encourage you to apply. You may be just the right candidate for this or other roles!
Time commitment
Full-time preferred. We can discuss part time options on request.
Location
This role can be fully remote, or the person can work hybridly between home and our London office.
Reporting to
Mark Jenkins, CEO
Why Join Us?
At Paloma Health, you will be part of a mission-driven organisation that’s transforming access to healthcare for patients in England. We offer:
* A strong and positive culture that prioritises staff well-being, transparency, and career development.
* Protected time and budget for team connection, learning, and community-building.
* Salary of £66,000 per year with flexibility based on experience
* Annual salary reviews, 5% employer pension, and company laptop.
* Share options in Paloma Health. We all benefit from our success!
* A unique leave benefits package includes 25 days of annual leave, your birthday off, and 10 days of paid sabbatical leave every three years.
* Access to NHS discounts including the Blue Light Card (as we are an NHS provider)
Equality & Diversity: Paloma Health is an equal opportunity employer committed to diversity and inclusion both within the workplace and throughout the application process. We do not discriminate based on protected characteristics.
Application process:
Please include a cover letter in the same PDF document as your CV (create one PDF with both your cover letter and CV and attach it to this application) detailing your interest in the role and how you meet the requirements. The deadline for applications is the end of the day on Monday, March 3rd, 2025.
We understand that applying for a new job takes a lot of work, and we value your time. We are looking forward to reading your application.
Join us in revolutionising access to NHS autism assessments in England!