Company Overview
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Co-op is a leading retailer that has been serving its members and communities for over 175 years. Our goal is to make things fairer for everyone, and we're committed to creating an inclusive workplace where our colleagues can thrive.
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Salary
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The salary for this position is £13.32 per hour, with the possibility of regular overtime. You will also receive paid training and dedicated support for your personal development and career progression.
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Job Description
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As a Customer Team Leader, you will be responsible for helping to lead the store team and ensuring that the store remains safe, legal, and fully operational. Your key responsibilities will include coaching and supervising our Customer Team Members, deputising for the Store Manager when necessary, and delivering great customer service.
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Required Skills and Qualifications
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To be successful in this role, you will need to have strong organisational and problem-solving skills, as well as the ability to build positive relationships with customers and colleagues. You should also have a genuine care for the needs of customers and members, and a desire to learn and grow as a leader.
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Benefits
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We offer a range of benefits to our colleagues, including 36 days of holiday (including bank holidays), a pension scheme with up to 10% employer contributions, and access to virtual healthcare services for you and your family. You will also receive a discount on all Co-op products in-store, plus 10% discounts on other brands.
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Others
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As a colleague at Co-op, you can expect dedicated support for your physical, mental, and financial wellbeing. We celebrate our differences and recognise the importance of our teams reflecting the communities they serve. If you have a disability, we can make reasonable adjustments to our recruitment process according to your needs.