Who You Are Ability to engage, coach, and motivate teams, setting clear targets and expectations. Demonstrates high levels of customer service and satisfaction. Experienced in successfully managing performance and providing clear constructive feedback. Proven track record in implementing plans and projects within set time and budget constraints. Effective planner and manager of budgets and resources. Good understanding of the political structure and role of elected members. Collaborative worker, effective in both your own service and cross-service teamwork. Excellent verbal communication skills, able to converse with the public and provide accurate advice in spoken English. Experienced in establishing and developing new teams and providing effective leadership. Able to develop and review strategies, policies, and partnerships essential for effective team management. Knowledgeable about welfare, housing, and homelessness legislation, strategies, and policies. Possess significant knowledge of Health & Safety, Safeguarding, and Social Care policies and strategies. What the Job Involves Lead, manage, and motivate the Street Homelessness Accommodation Team to deliver high-quality support to rough sleepers in three new housing projects funded by the Rough Sleeper Accommodation Programme, including Housing First, Dispersed Accommodation, and Shared Accommodation. Ensure Street Homeless Accommodation Support Practitioners provide proactive support to applicants with multiple and complex support needs to help them access and maintain accommodation. Manage Enfield’s Rough Sleeper Accommodation Programme Revenue contract, including the development and implementation of operational policies and procedures. Ensure all support work is performed in line with legislation, strategies, policies, and procedures through regular supervision, advice, and guidance. Work collaboratively with internal and external partners to improve outcomes, including formal relationships such as SLAs, contract management, and protocols. Contribute to the development and management of the wider Housing Advisory Service and Sustainable Housing Service and assist in the effective delivery of the Council’s Housing and Homelessness Strategies and Policies.