To make appointments for patients when they are discharged if required. To ensure that transport is booked for patients to be taken home when discharged if required. Take lead responsibility for ward requisitions and maintaining the ward stationery. Photocopy information for the Nursing Team and as and when required. To be responsible for the general tidiness of the workplace. Take lead responsibility to inform General Practitioners of all discharges/deaths by telephone within 24 hours. To contact IT Training Department to book training courses for members of staff as instructed by ward Senior Sister/Senior Charge Nurse. Prepare and fax correspondence as and when required. Welcome patients and members of the public entering the ward area and ensure any queries that arise are dealt with either by the Ward Clerk or relevant Nursing personnel. To answer ward telephone and ensure that information is correctly handled and disseminated appropriately. Ensure the Patient Administration System (Lorenzo) is kept up-to-date and reflects patients currently on the ward and also matches the whiteboard, including consultant/specialty transfers. Ensure all of the relevant documentation (front sheet and patient labels) is printed from Lorenzo and copies available in the notes for every patient. For a full comprehensive list of main responsibilities and duties, please kindly refer to job description and personal specification attached.