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Would you like to be part of a team delivering an invaluable service to the patients within the East Yorkshire region?
Would you like to work for an ambitious and challenging organization which will share your passion for high quality patient care?
Within YAS Patient Transport Service (PTS) we are looking for bank staff to join our core Patient Transport Service for Hull/East Riding.
The post offers you an opportunity to be a respected member of our team, helping to ensure that our patients are served by qualified and trained staff, who believe that patient care comes first.
Please note you must have a full UK driving license to apply for this role.
If you are successful you must be able to attend a 3 1/2 week training course.
Main duties of the job
Responsible for the care and safe transportation of non-emergency PTS patients.
Ensuring timely transportation to and from appointments at hospitals, treatment centres, day units or other places of care.
At all times the post holder must ensure patient safety and reduction in harm to patients, self, colleagues and others by assessing risks and adopting safe working practices.
We are looking for Band 3 bank operational staff, who share a value and belief in delivering the highest standards of quality service and patient care.
Working for our organisation
Yorkshire Ambulance Service (YAS) NHS Trust geographically covers nearly 6,000 square miles of varied terrain, from isolated moors and dales to urban areas, coastline and inner cities.
We serve a population of over five million people across Yorkshire and the Humber and strive to ensure that patients receive the right response to their care needs as quickly as possible, wherever they live.
We employ more than 7,100 staff, who together with over 1,300 volunteers, enable us to provide a vital 24-hour, seven-days-a-week, emergency and healthcare service.
Our ambition is to be an employer of choice, and we are continuously working across our partnership to improve our collective offer to staff in areas like health and wellbeing, benefits and flexible working incl. hybrid working.
Benefits
* Flexible working including part-time hours, job shares and flexible hours, agile working (role dependant)
* 27 days annual leave, increasing to 33 with service.
* Contributory Pension.
* NHS Discounts including shops, restaurants, gyms etc.
* Car lease and other salary sacrifice schemes.
* Dedicated employee assistance and counselling service.
* Opportunities for research participation, career progression and ongoing development.
* Well respected, committed and supported staff networks for our workforce.
Detailed job description and main responsibilities
Maintain a high standard of vehicle and equipment serviceability, cleanliness and permanent readiness in the event of major incident; carry out daily vehicle checks and report defects promptly in accordance with service instructions.
To undertake a full range of PTS duties including stretcher work and wheelchair clamping.
Provide a patient focused service and an appropriate level of customer support that engenders customer satisfaction and confidence in the Trust.
Convey allocated patients and escorts to and from home address, to and from hospital or other treatment centres and between hospitals, other treatment centres or care facilities.
Drive allocated service vehicle, usually an ambulance, as road traffic law dictates, in a manner appropriate to the conditions, and with due consideration for the safety of vehicle occupants and other road users, in non-emergency conditions.
Provide a quality of travel that is both a smooth and comfortable experience for passengers and non-detrimental to the patient’s condition.
Please see attached Job description for full role responsibilities.
Person specification
Knowledge and Educational
* Level 2 entry requirement e.g. 3 GCSEs grade A* -C or NVQ level 2 qualification or equivalent experience. For the purpose of this job description equivalent experience would be defined as having worked for a minimum of 2 years in a Band 2 PTS Driver post.
* Evidence of continuous professional development and of acquiring new skills/knowledge in the past 2 years.
Personal attributes
* Full driving license with no more than 3 penalty points for new entrants to YAS or a maximum of 6 for existing YAS employees. Applicants must complete the driver declaration when submitting their application.
* Self disciplined and able to work on own initiative.
Experience
* Effective communication and interpersonal skills gained from experience of dealing with customers or members of the public.
* Background in a health profession or a customer orientated field.
Skills and abilities
* Proven ability to handle sensitive situations professionally, assertively and tactfully.
* Basic IT skills e.g. Word, Email.
Yorkshire Ambulance Service NHS Trust is committed to having a diverse and inclusive workforce which reflects the communities and patients we serve across the Yorkshire region. Our ambition is to work together to promote a more inclusive environment, which attracts candidates from all sections of the community and signals our commitment to embracing diversity and promoting inclusivity.
As an inclusive organisation we welcome applicants irrespective of people’s age, disability, sex, gender identity and gender expression, race or ethnicity, religion or belief, sexual orientation, or other personal circumstances. We particularly encourage applications from people who are underrepresented within our sector, including people with lived experience from Black, Asian and minority ethnic backgrounds, people from the LGBT+ community, people with caring responsibilities and people with disabilities. We have policies and procedures in place to ensure that all applicants are treated fairly and consistently at every stage of the recruitment process, including an invitation to the first stage of the selection process, for applicants who meet the essential criteria for the job vacancy, and consideration of reasonable adjustments for people who have a disability under the “Disability Confident Scheme.”
Please note the salary range stated in advertisements is calculated on a pro rata basis if the vacancy is part time.
Disclosure and Barring Service
Yorkshire Ambulance Service NHS Trust is committed to safeguarding & promoting the welfare of children & vulnerable adults. Many of our posts are subject to a Disclosure & Barring Service check (DBS). Should this position be subject to a DBS check the cost will be recovered from your salary as a one-off payment. Currently the charges made by the Disclosure and Barring Service (incl. application fee) are £54.40 for an enhanced check and £26.40 for a standard check.
Any correspondence regarding an application will be sent electronically via the Trac Jobs Website to the email address that was provided at the time of the application. It is important, therefore, that you read your emails on a regular basis and respond as necessary.
The Yorkshire Ambulance Service Trust reserves the right to close adverts before the published closing date due to high volumes of applications received.
Please note, the selection processes at Yorkshire Ambulance Service are in place to ensure we recruit candidates with the right skills and values, please be advised that the use of Artificial Intelligence (AI) in applications are monitored. We remain vigilant against candidates who misuse these tools to generate an application that doesn’t accurately reflect their skills, and you will be required to declare on your application if AI has been used before submitting your application.
Our values underpin everything we do and how we do it; Kindness, Respect, Teamwork, Improvement.
Employer certification / accreditation badges
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
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