Reliance Worldwide Corporation (RWC)
Plumbing Matters. We make it better. Our innovative products, built on a tradition of excellence, serve markets across plumbing, heating and construction to make our customers’ lives easier, while sustainably delivering unrivalled returns. We are publicly listed on the Australian stock exchange (ASX) with global headquarters in Atlanta, Georgia, USA, regional headquarters in Brisbane, Australia and London, UK. Our global family of trusted brands are committed to making a positive, lasting impact – we are better for our planet and better for our people. We operate in 45 facilities across 20 countries. We’re acquisitive and we’re laser focused on growth.
Our Culture
We’re big enough to make a difference and small enough for each one of us to make an impact. Whilst we operate on a global scale, we understand the importance of local markets by focusing on the needs of those markets. Our culture encourages our people to think differently, challenge the status quo and shape the world around us. Our values SPIRIT drive how we work together with a focus on Safety, Passion, Integrity, Reliability, and innovation, together as one global team. We have something special here – not just what we do, but who we are. We're not afraid to try new things; we punch above our weight; and we move with speed. Our strategy ensures we provide a safe environment for our people, and we actively promote diversity and inclusion. We are dedicated to sustainable practices and making a positive contribution to the community we serve. Everyone at RWC makes a valuable contribution to our business. Sound like somewhere you can see yourself. Read on.
JOB PURPOSE
To provide a client focused, comprehensive and professional people service to colleagues and managers by managing day-to-day HR transactional and operational processes.
POSITION RESPONSBILITIES
1. Provide a high quality, professional service by maintaining accurate HR information and carrying out efficient administration of all HRSS processes.
2. Responsible for full administration duties i.e., managing, coordinating, filing training certification and training forms
3. Responding to queries in the HR Shared Service inbox as first point of contact.
4. Support with all aspects of the employee life cycle including administration of new starters, leavers, holidays, HR processes, reference, changes, long service milestones, right to work checks, maternity/paternity & parental/shared parental leave letters, raising invoices and POs.
5. Responsible for issuing monthly reports to relevant departments as per the HRSS task list.
6. Provide transactional and advisory support in preparing all relevant colleague documentation to ensure that all documentation is issued correctly, and relevant systems are updated.
7. Supporting process improvements by reviewing the HR processes to ensure they are as efficient.
8. Work with Payroll Manager to resolve queries and ensure payroll is processed correctly and timely.
9. Providing support to HR Business Partners with ad hoc activities as and when required.
10. Supporting, coordinating and arranging key initiatives such as Wellbeing Week, long service and Colleague of the quarter lunches.
11. Working with HRSS team in arranging the Flu jabs, Health Surveillance, managing benefits (eyecare vouchers) and Night Worker health assessments processes.
12. Attend and support monthly COTQ meetings and issue certificate/ process payments for COTQ winners.
13. Organise training at request by the Learning and Development team, in addition to supporting password resets for training Skills Hub platform.
14. Responsible for organising interviews as part of the recruitment process.
15. Administrate and coordinate company car process by chasing fines and reviewing employee files, liaising with Facilities Manager.
16. Responsible for Colleague Central password resets and assist employees in downloading the CC app.
KNOWLEDGE, SKILLS & EXPERTISE
17. Previous HR administration experience.
18. Strong attention to detail.
19. Strong time management and prioritization skills with an ability to work to tight timescales and deadlines
20. Excellent communication skills and a customer centric approach.
21. Ability to develop effective relationships and manage expectations of multiple stakeholders.
22. Strong team player that can handle matters confidentially and sensitively.
23. Intermediate knowledge of Microsoft Office.
24. Solutions orientated, 'can do' mindset with the ability to work at pace, cope with ambiguity, resolve issues and improve processes.
REQUIRED QUALIFICATIONS/EDUCATION
Essential: A Levels or equivalent
Desirable: Ideally Level 3 Cipd Qualified