Ramsbury & Wanborough Surgery seek a caring, committed individual to join our Reception/Administration Team on a part-time basis working 18 hours per week.
Ideally, applicants should be able to demonstrate reception/admin experience and have excellent customer service.
Main Duties of the Job
As a Receptionist, you will be required to work across both sites (Ramsbury and Wanborough) within a Team providing an excellent reception service to our patient population.
Key Responsibilities:
1. Provide high quality front desk reception service to the Practice patients.
2. Share in the general administrative duties associated with operating the Practice and its patient services.
3. Answer the telephone to deal with enquiries, make appointments, and transfer calls to appropriate team members.
4. Take and record requests for home visits by Doctors and/or Nurses.
5. Open and close the surgery premises.
6. Handle prepared prescriptions for patients.
7. Collect prescription charges and check exemption statements.
8. Take part in team meetings and training.
9. Offer support and work together with the whole Practice Team.
About Us
Ramsbury & Wanborough Surgery is a rural GP Surgery based a 10-15 minute drive from Swindon and 15-20 minutes from Newbury. We were rated 'Outstanding' by CQC on our last two inspections and are a friendly, supportive practice.
Person Specification
Qualifications:
* Excellent interpersonal, telephone, and organisational skills.
* Good level of computer literacy.
* Pleasant, friendly, and approachable manner.
* Presentable and loyal.
* Maintain confidentiality.
* Ability to work under pressure with a flexible approach to meet deadlines.
* Previous experience in this role.
* Knowledge of the SystmOne TPP Clinical Computer System.
* A background in clinical terminology would be beneficial.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975, and as such, it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
£11.75 an hour plus NHS Pension, free on-site parking.
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