This is a fabulous opportunity with a long-standing, Love Success client, for an immediately available candidate. Our client is a leading not-for-profit organisation that works collaboratively to fight for children to be able to make their mark on the world and build a better future for themselves.
Job title - Shop Support Assistant
Location - Windsor
Duration - 3 months
Hourly rate - £13.60 plus accrual of holiday pay.
Hours - 35-hour working week across 7 days - rota basis and not every weekend.
Your Role:
As a Shop Support Assistant, you will provide focused support on defined areas of the business to support the Shop Manager in the delivery of the shop's potential. You will be responsible for supporting key areas of work within the shop which will include shop operations, commerciality & offer and volunteer recruitment, induction & training. At times you'll also take on responsibility for day-to-day operations or leadership of the shop, providing key support and additional capacity to the Shop Manager to enable the shop's continued success. You'll act as an ambassador for the brand in the local community.
Your Key Accountabilities:
* To support the day-to-day running of the shop, understanding operational efficiencies and supporting the Shop Manager with the shop rota, back-room processes, shop floor standards etc.
* To help build a team of motivated and valued volunteers, making use of and reference to our volunteer management system, policy and procedure, providing induction & training.
* To understand and support the management of operational efficiencies in the shop, making effective use of how-to guides and best practices.
* To understand and support the shop proposition and offer, taking appropriate guidance from relevant tools and supporting the Shop Manager in generating engagement from the team.
* To demonstrate a commitment to effective and proactive risk management and compliance and other regulatory requirements as part of the role and as part of the wider Retail Team, ensuring that all aspects are completed and addressed.
* To carry out the responsibilities of the role in a way which reflects a commitment to safeguarding in accordance with the Safeguarding Policy.
* To understand and actively embrace Retail's culture, values and behaviours, acting as an ambassador.
* To be aware of the work aims and objectives and hold a commitment to its vision, mission and approach.
Skills & Experience:
* Excellent customer service skills with the ability to build & maintain positive working relationships with a variety of people.
* Proven retail and/or charity retail experience.
* Self-motivated with a flexible, positive and resilient attitude, able to work at pace in a fast-moving environment.
* Results-driven with experience in working toward targets.
* Experienced and comfortable using a range of IT platforms including MS Office (Word, Excel, Outlook), as well as systems for the management of other areas (e.g. reporting, volunteer management).
Apply NOW - we can't wait to hear from you!
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