* __vacancyopjusttionswidget.opt-Job Schedule__ Full-Time
* __vacancyopjusttionswidget.opt-Job Type__ Permanent
* __vacancyopjusttionswidget.opt-Brands__ FAIRMONT
* __vacancyopjusttionswidget.opt-Job Category__ Rooms
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__jobinformationwidget.freetext.ExternalReference__
Fairmont St. Andrews encapsulates luxury and this experience begins and ends with our colleagues. Fairmont St Andrews is one of Scotland’s most iconic 5-star luxury hotels and resorts in the home of golf.
Our 213-bedroom property is located on the outskirts of St Andrews, boasting 2 championship golf courses and an award-winning spa and leisure facility. With multiple food and beverage venues on site, including our two AA Rosette Restaurant, St Andrews Clubhouse & Grill - serving the finest Scottish steak and seafood, we are able to offer our guests a world class experience for dining and leisure activities, right here on property.
Within 20 minutes from Leuchars Railway station and 35 minutes from Dundee, we are an easy commute from numerous Scottish destinations.
Job Description
Job Title: Night Supervisor
Contract: Permanent, Full-time
We have a rare opportunity for a Night Supervisor to join our fantastic Front Office Team. As Night Supervisor, you will oversee and supervise overnight services and security of guests and property in the absence of the Night Manager.
A little bit about what you will be doing:
* Provide operational supervision during the night and quality service to the standard experienced during the day
* Act as a point of contact for all guests during their stay and undertake Duty Management responsibilities at the resort.
* Ensure the effective follow up of all guest requests as dictated by the Fairmont standards
* To assist Night Manager in the training and development of the team and ensure that all things positive and negative will be handled in a discussion/conversational manner as per company policies. This will be performed via the creation and implementation of Standard Operating Procedures, ‘one on one’ colleague reviews, discussion forms, and on-going departmental training
Qualifications
* A minimum of 2years of experience in a similar role
* Excellent English, both verbal and written
* Excellent presentation and customer relationship skills
* Energetic and passionate to work
* Innovative approach to work
Additional Information
* Employee benefit card offering discounted rates in Accor worldwide
* Ability to make a difference in the local community through our Corporate Social Responsibility activities, like Planet 21
* Shuttle to and from St. Andrews
* 50% off F&B
* Discounted B&B stays
* Discounted Spa treatments
* Access to gym and pool area
* Ability to make a difference in the local community through our Corporate Social Responsibility activities, like Planet 21
Discover a world where life pulses with passion
Diversity&Inclusionfor Accor means welcoming each and everyoneandrespecting their differences by giving priority only to qualities andskills in extending employment and development opportunities. Our ambition is toprovide meaningful employment, a warm and welcoming culture, excellentworking conditions and to promote the development ofall people, including thosewith disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
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