Birmingham Children’s Trust is going from strength to strength. We are the largest provider of family support and social care services for children, young people and families in the country. Our goal is to become a centre of excellence in both social care and family support. By choosing to work for us, you will be part of a supportive, dynamic service contributing to our service improvement journey to ‘Outstanding’.
We are proud to be an Equal Opportunities Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees - a place where we can all be ourselves and succeed on merit.
We actively deliver services that are culturally responsive to the needs of the children, parents and carers we work with to deliver equality, diversity and inclusivity in all we do.
We have an exciting opportunity for a 12-month Maternity Cover Contract within our Business Support Service within the Youth Justice Service Team for self-motivated Business Support Administrator providing essential support and quality service to our practice staff members.
Business Support plays a crucial role in providing support to practitioners working with Young People and Families. The team provides assistance in a variety of tasks which are mainly delivered via our many shared mailboxes. We also provide Outputs for several professional meetings. This role requires Business Support Staff on site at one of our locations across the city.
About You:
* You will be a ‘can-do' person, who is passionate about high quality service delivery and performance.
* You will be able to work effectively within a dedicated team environment, be customer focused and able to deliver the role with a flexible approach.
* You need to be self-motivated and will be an essential support to our practice staff members. The Service continues to look at ways of working to better support our colleagues to meet our objectives.
* You will be working with colleagues and multi-agency professionals at all levels across the service to contribute to positive outcomes for some of the most vulnerable children and families.
* You will need good organisational skills and can problem solve and use your own initiative.
* You will have great attention to detail with excellent communication skills.
* Experience of Outputs is desirable, although training will be provided.
* Experience of dealing with several conflicting and changing priorities effectively to achieve business objectives.
Key skills we will be looking for in your personal statement include:
* An ability to support meetings, including the provision of Outputs (note taking) and recording of actions, as requested by the business (Training will also be provided).
* Attention to detail with an ability to work accurately e.g. literacy and numeracy.
* Ability to work on own initiative with a pro-active approach to all tasks to ensure business objectives are met.
* An ability to work flexibly as part of a diverse team environment, providing cover when needed to ensure continuity of service provision, and the ability to multi-task to cover other roles within the team.
* Although Birmingham Childrens Trust operate a hybrid working model, this is dependent on business need and at Youth Justice Service BSS need to cover at multiple office sites, if required.
Location: Varied Offices
* 15 Common Lane, Washwood Heath, B8 2US,
* Halescroft Square, Northfield, B31 1HF
* 1 Avenue Road, Birmingham
* Lifford House, B30 3BN
For further information contact:
Mailing Ganning, Business Support Team Leader, Job Share Wed – Fri: Mailing.ganning@birminghamchildrenstrust.co.uk
or
Shauni Adderley, Business Support Team Leader, Job Share Mon, Tues, Wed am: Shauni.adderley@birminghamchildrenstrust.co.uk
This post is to start 1st May 2025.
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