Main area: Core
Grade: NHS AfC: Band 3
Contract: Permanent
Hours: Part time - 27 hours per week (working Thursday and Friday, and flexible shift)
Job ref: 374-SR3614
Employer: East Sussex Healthcare NHS Trust
Employer type: NHS
Site: Ophthalmic Day Unit, Bexhill Hospital
Town: East Sussex
Salary: £24,071 - £25,674 per annum
Salary period: Yearly
Closing: 24/11/2024 23:59
NHS AfC: Band 3
We are proud to provide ‘Outstanding’ care and be a great place to work.
East Sussex Healthcare NHS Trust provides safe, compassionate and high quality hospital and community care to the half a million people living in East Sussex and those who visit our local area.
Job overview
We are looking to recruit a Unit Administration Coordinator to work as part of a job share in our busy Ophthalmic Day Unit in the lovely town of Bexhill. This is a very demanding but fulfilling role; working daily with the public and members of the multi-disciplinary team. The applicant needs to be able to work in a changing environment.
There will be plenty of opportunities for you to learn new skills and develop yourself. The Trust is committed to training and offers apprenticeship for staff to undertake; as part of its values and vision.
Join us in our mission to deliver patient focused care within a modern progressive unit; encompassing pre-assessment, theatre and the admission/discharge lounge to provide the complete surgical pathway for the ophthalmic patient. Support the team in maintaining existing and developing new procedures.
Main duties of the job
The Unit Administration Coordinator works without direct supervision and provides a full range of clerical services to the unit to enable the efficient and appropriate use of resources and staffing:
* Organises/updates clinics, and ensures all patient documentation is in place for clinic and surgical lists
* Acts as first point of contact for patients and deals with enquiries
* Makes appointments for patients
* Do telephone pre-calls to patients for the upcoming surgical lists
* Maintains and updates databases, information, audits, resources
Person specification
Qualifications
* Good general level of education including English and Maths
* NVQ level 3 in Administration or equivalent knowledge and experience
Experience
* Previous administration experience in NHS or other busy environment
* Management of patient records
* Management of stock within agreed budgets
* Previous experience of working in the NHS
Patients come first at East Sussex Healthcare NHS Trust.
Our vision is to be:
* The healthcare provider of first choice for the people of East Sussex.
Our mission is to:
* Deliver better health outcomes and an excellent experience for everyone we provide with healthcare services.
Our strategic objectives are to:
* Improve quality and clinical outcomes by ensuring that safe patient care is our highest priority.
* Play a leading role in local partnerships to meet the needs of our local population and improve and enhance patients’ experiences.
* Use our resources efficiently and effectively for the benefit of our patients and their care to ensure our services are clinically, operationally and financially sustainable.
Our aims are that all services delivered by the Trust are:
* Safe
* Effective
* Caring
* Responsive
* Well led
Application numbers
This vacancy may close early if it receives a high number of applications. Please complete and submit your application in good time to avoid disappointment.
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