Work Area Manager
Salary starting from £37,155, 10% bonus potential, 25 days annual leave, and a generous pension scheme.
Employment Type: Full time, Permanent
Location: Gatwick Mail Centre, Crawley, RH10 9AA
Shift Pattern: Tuesday to Saturday, 06:00 - 14:12
Role Overview:
As a Work Area Manager, you will manage operations in a specified area at Gatwick Mail Centre. You will lead a dedicated team of 26 full and part-time employees, holding regular one-on-one and team meetings to review performance and plans daily. Championing health and safety initiatives, increasing efficiency, and identifying areas for improvement will be essential to your role.
Key Responsibilities:
- Support the Shift Manager to provide high-quality service to customers and ensure all operational targets are met.
- Manage your team's sick absence, attendance, training, and development.
- Engage in a program of continuous improvement.
Skills and Experience Required:
We are looking for candidates who are flexible, can work under pressure, and possess excellent leadership and communication skills. Evidence on your CV should demonstrate the following:
1. Leadership Focus: Ensures the basics are right, takes a 'one company' approach, creates positive energy, implements strategy, and recognizes achievements.
2. People Focus: Understands the value of diversity & inclusion, uses delegation, coaching, and feedback, and creates a supportive environment.
3. Resilience Focus: Is approachable, agile in adapting to new challenges, and communicates regularly.
4. Achievement Focus: Implements standards of excellence, shares learning, and holds teams accountable.
5. Improvement Focus: Implements transformation, embraces innovative practices, and identifies improvements.
6. Customer-Centric Focus: Implements a customer-first culture and monitors goals for customer service.
Extra Benefits:
* Family friendly support: Enhanced maternity pay, paternity leave, adoption leave, and shared parental leave.
* Discounts and offers: More than 800 offers to help you save on groceries, days out, holidays, and household bills.
* Supportive sick pay: Generous company sick pay.
* Your Wellbeing: 24/7 access to services and tools for physical and mental health, financial and social support.
Application Process:
If you are interested in applying, please complete your application online and submit your current CV.
Assessment:
The assessment includes a capability-based interview and a short management scenario exercise provided on the day.
Royal Mail is proud of our diverse employee network groups and is firmly committed to inclusion. Trust forms the foundation of everything we do. We want to be transparent about the qualities we are looking for and build trust from the very beginning of your journey with us.
We are happy to support your need for any adjustments during the application and hiring process. Please share the details within your application if required.
We welcome applications from ex-Armed Forces personnel, reservists, veterans, cadet instructors, and military spouses/partners.
For more information on Royal Mail Group and our values, please click here: About Us
Closing Date: Monday 24th Feb 2025. Please note, this advert may close early if the appropriate number of applications has been reached.
Job Reference Number: 322243
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