Are you ready to revolutionise the veterinary experience? Our client, a forward-thinking company based in Barnet, is seeking a dynamic Membership Executive to join their team. With a focus on creating seamless and joyful experiences for pets and their owners, this role is pivotal in driving membership growth and retention for their new clinic based in St Albans. On offer is
Salary: £35,000
Uncapped incentive plan for achieving membership targets - realistic OTE £50k
25 days holiday + pension
The Role:
As a Membership Executive, you will:
Drive new subscription membership sales alongside your manager
Identify innovative strategies to attract new members within a local 2-mile radius
Launch outreach initiatives to boost local community engagement
Manage and maintain the clinic's prospective member waitlist
Foster strong relationships with existing members and manage retention activities
Organise tours, open days, and events to increase clinic footfall
Serve as a consistent contact for members, ensuring smooth membership journeys
Track and report membership metrics to refine strategies
Work closely with clinic and HQ teams to unify customer communications
The Candidate:
The ideal Membership Executive will have:
Good sales experience
Used to selling in a consultative manner
Take a genuine interest in people's pets and selling the benefits of membership
Excellent communication skills and a persuasive, personable nature
The ability to ...