We’re looking for a talented and dedicated Senior Insight Analyst who will deep dive into our data and generate insights across commercial/marketing and operational domains. This role will involve understanding our products and strategy and partnering with the business to provide business value/insight.
The candidate will help define new product requirements for the business, as well as automate existing data structures and evolve functional operational and commercial insights.
The candidate is a real problem solver and commercially savvy.
What you can expect to be doing:
* You will play a role in producing customer insights for the company to drive business strategy.
* Work on customer segmentation, profiling, clustering, and customer journey projects.
* You will get exposure to and work on statistical projects with Python and SQL.
* You will use Python and SQL to code and query the database to derive insights for the company and answer complex problems.
* You will work on generating dashboards and reports for the company.
* You will work on customer retention and acquisition strategies.
What we’re looking for:
* A strong numerical higher degree in mathematics, scientific, engineering, or computer science or another related technical discipline.
* Previous experience in financial services and working in a regulated environment.
* Excellent SQL skills, and proficiency in Python and use of BI tools.
* Understanding of reporting, data modeling, and statistics best practices.
* Excellent written and verbal communication skills and an ability to translate problems into technical requirements and implement solutions.
* Excellent data storytelling and an ability to present complex solutions to a range of stakeholders.
* Worked and enjoyed working in a fast-changing, high-energy business.
* A good team player and able to coach junior analysts.
What we’re really looking for:
Someone with a genuine interest in Chip and is excited about being part of a fast-growing company and our mission to build the investment super app of the future.
At the interview stages, we will be looking for empathy, emotional intelligence, fun stories, and the ability to smile even when things are tough.
PERKS:
* Discretionary share option bonus.
* Workplace pension scheme.
* Private medical insurance (medical history disregarded).
* Employee Assistance Programme.
* Cycle to work scheme.
* Season ticket loan.
* Free ChipX subscription for UK-based employees.
* We are an equal-opportunity employer and value diversity.
* Flexible working arrangements.
* Unlimited holiday (policy not to count).
* Annual £1500 Personal Learning Allowance.
* £30 per month Chip Fitness Benefit to suit your Mental/Physical Wellbeing.
* Company laptop.
* Opportunity to have a huge impact on our product while fast-tracking your knowledge, responsibility, and skills in a high-growth fintech startup.
Our Interview Process:
1. Video screen with someone from our Talent team.
2. Technical interview (short SQL test) with one of the analytics team.
3. Short take-home test.
4. Video interview and presentation with the hiring manager and SVP of Operations.
Our mission is to build wealth for our generation.
Chip started out in 2017 as a clever app to help people save without lifting a finger. Fast forward five years, and now we’ve grown into an award-winning wealth app used by over 500,000 people and managing over 4 billion pounds. And we’re not slowing down.
Our vision:
We know planning for your future can be a tedious, daunting task often avoided, so we want to change that. We're building the wealth app for our community, giving them one place for saving and investing.
We're giving customers control and guidance to effortlessly build their long-term wealth using award-winning tech while celebrating their achievements along the way.
Who we are:
Chip has a creative and diverse team of 160, from all different backgrounds and industries. We’re driven and passionate people, but no one takes themselves too seriously.
Don’t just take our word for it. We have a few awards under our belt, including Best Personal Finance App at the 2022 & 2024 British Bank Awards.
Our Values:
Be ACCOUNTABLE: Everything you do matters, care about the end result, challenge the norm, disagree, yet commit to making it happen once a decision has been made, do the best job possible.
Be BOLD: Share our ambition and do your bit to achieve it, innovate: challenge the norm, break the mold and make it happen, set goals that truly align with our mission, do your best for our customers.
Be COLLABORATIVE: Work cross-functionally - we win as a team, build strong relationships based on trust, treat others fairly and respectfully, hold others to account, be supportive and inclusive, have fun together.
Equal Opportunities:
We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and home life. As a growing business, we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It’s talent that matters to us, and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status, or caring responsibilities.
Note to Agencies:
Chip does not accept unsolicited CVs from recruiters or employment agencies in response to any of our live roles on our career page. Chip will not consider or agree to payment of any referral compensation or recruiter fee relating to these unsolicited CVs. Chip explicitly reserves the right to hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited CVs, including those submitted to hiring managers, are deemed to be the property of Chip.
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