Job summary Full Time Post (37.5 hrs per week)to include rotation onto weekends (30 hours worked across 4 days would be considered) Hospice care looks after physical needs, but also looks after emotional, spiritual, and social needs too. We value the importance that food has in this holistic care. We are looking for a Hospice Cook who can provide this support through their catering provision, who can adapt to change, and provide a flexible, proactive, and positive approach to our catering needs. We currently have a position for a Full Time Hospice Cook to prepare and deliver high quality nutritional meals for children, families, staff and visitors, including special dietary requirements. The Hospice Cook will support the Head Cook and will ensure the highest level of hygiene and health and safety standards at all times. This post is based at our Wirral site, working in a brand new kitchen and dining room. We welcome informal visits where you can see the facilities and ask any questions. Main duties of the job The Cook will independently prepare and deliver high-quality nutritional meals for children, families, visitors, and staff, including special dietary requirements. This role will work alongside volunteers, acting as a point of contact and delegating duties daily. The Cook will comply with all Health & Safety matters relating to the kitchen, ensuring the highest level of hygiene and Health and Safety standards at all times. About us All Claire House employees receive a rewards and recognition package which includes generous annual leave, life cover, free access to an Employee Assistance Program and counselling service, free parking, access to training and courses and in-house clinical supervision. We offer additional payments for working unsocial hours and night shifts. You can also continue with your NHS superannuation scheme or join the Claire House pension scheme. Should you require any further information or want to discuss the post please contactLynn Wilson, Head Cook: lynn.wilsonclairehouse.org.ukJenni Bell, Head of Hospice Care, Quality & Governance: Jennifer.bellclairehouse.org.uk Claire House wants to meet the aims and commitments set out in its equality policy and will appreciate your help and co-operation in completing the Equality and Diversity formhere. Closing date for applications: Friday 31st January 2025 24:00 Interviews will take place w/c 10th February 2025 We regret that only shortlisted candidates will be contacted. This organisations recruitment and selection procedures reflect our commitment to equal opportunities and safeguarding and promoting the welfare of children and young people. All staff and volunteers are expected to share this commitment. This role is subject to a Standard DBS check. Registered Charity No. 1004058 Date posted 14 January 2025 Pay scheme Other Salary £24,100 to £25,700 a year Contract Permanent Working pattern Full-time Reference number B0316-25-0007 Job locations Clatterbridge Road Bebington Wirral Merseyside CH63 4JD Job description Job responsibilities Key Responsibilities: Meal-Food Preparation Coordinate menus and special dietary requirements, liaising with Hospice Inpatient Manager and clinical staff regarding individual patient needs for e.g. pureed diets, specific allergen requirements Prepare and serve high quality and healthy meals within agreed timescales and in a cost-effective manner for children, families and staff Work with the wider care services teams, providing food, snacks, and/or cakes as requested for various groups, events, and meetings Work with the wider care services teams to provide a catering service for larger scale special events; for example, annual memory day service, annual light for love event Kitchen Management Ensuring that all food is prepared and served within a clean and hygienic environment adhering to food hygiene regulations at all times Ensure stock rotation for fridge, freezer and dry food stores, checking food has not past the expiry date Take receipt of, and ensure safe storage of deliveries of food items Documentation of all the required daily food safety checks in Safer Food Better Business record and 4 weekly review also undertaken and documented To ensure that systems such as refrigerator temperature monitors, and food labelling are carried out at all times Ensuring all records are kept up-to-date at all times Complies with all Health & Safety matters related to the kitchen/catering department Ensure continual maintenance of catering equipment, reporting any equipment which is not working effectively or is felt to be a risk Ensuring all appropriate risk assessments and policies and procedures are in place and followed at all times To ensure the C.O.S.H.H regulations are fully complied with Ensure kitchen & dining area are kept clean & tidy People Management To coordinate, direct, lead, and delegate duties to volunteers on a daily basis in the tasks required Personal Development Maintain and extend personal knowledge and expertise by identifying personal learning and development needs and maintain up to date knowledge of legislation and best practice Undertake mandatory training as directed by the Practice Education Team Undertake training courses as deemed necessary for own development This job description is not exhaustive and may be amended if necessary. It is intended as a guide to the duties and responsibilities of the Hospice Cook post. General Claire House Requirements Adhere to and comply with organisational policies, procedures and guidelines at all times Implement risk management strategies (including reporting, registering risk and learning), Taking all reasonable steps to manage and promote a safe and healthy working environment which is free from discrimination Implement Health and Safety regulations through risk assessment whilst maintaining a constant awareness of health, welfare and safety issues affecting colleagues, service users, volunteers, visitors and themselves, reporting any accidents or faults in line with organisational policy Participate fully in Health and Safety training Comply with the organisational policy on confidentiality and the Data Protection Act 1998 relating to information held manually or on computerised systems Respect the confidentiality and privacy of children, young adults, volunteers and staff at all times This post is deemed to have substantial access to children. It will be necessary therefore, before this appointment can be made, to contact the Criminal Records Bureau for an Enhanced Disclosure. Job description Job responsibilities Key Responsibilities: Meal-Food Preparation Coordinate menus and special dietary requirements, liaising with Hospice Inpatient Manager and clinical staff regarding individual patient needs for e.g. pureed diets, specific allergen requirements Prepare and serve high quality and healthy meals within agreed timescales and in a cost-effective manner for children, families and staff Work with the wider care services teams, providing food, snacks, and/or cakes as requested for various groups, events, and meetings Work with the wider care services teams to provide a catering service for larger scale special events; for example, annual memory day service, annual light for love event Kitchen Management Ensuring that all food is prepared and served within a clean and hygienic environment adhering to food hygiene regulations at all times Ensure stock rotation for fridge, freezer and dry food stores, checking food has not past the expiry date Take receipt of, and ensure safe storage of deliveries of food items Documentation of all the required daily food safety checks in Safer Food Better Business record and 4 weekly review also undertaken and documented To ensure that systems such as refrigerator temperature monitors, and food labelling are carried out at all times Ensuring all records are kept up-to-date at all times Complies with all Health & Safety matters related to the kitchen/catering department Ensure continual maintenance of catering equipment, reporting any equipment which is not working effectively or is felt to be a risk Ensuring all appropriate risk assessments and policies and procedures are in place and followed at all times To ensure the C.O.S.H.H regulations are fully complied with Ensure kitchen & dining area are kept clean & tidy People Management To coordinate, direct, lead, and delegate duties to volunteers on a daily basis in the tasks required Personal Development Maintain and extend personal knowledge and expertise by identifying personal learning and development needs and maintain up to date knowledge of legislation and best practice Undertake mandatory training as directed by the Practice Education Team Undertake training courses as deemed necessary for own development This job description is not exhaustive and may be amended if necessary. It is intended as a guide to the duties and responsibilities of the Hospice Cook post. General Claire House Requirements Adhere to and comply with organisational policies, procedures and guidelines at all times Implement risk management strategies (including reporting, registering risk and learning), Taking all reasonable steps to manage and promote a safe and healthy working environment which is free from discrimination Implement Health and Safety regulations through risk assessment whilst maintaining a constant awareness of health, welfare and safety issues affecting colleagues, service users, volunteers, visitors and themselves, reporting any accidents or faults in line with organisational policy Participate fully in Health and Safety training Comply with the organisational policy on confidentiality and the Data Protection Act 1998 relating to information held manually or on computerised systems Respect the confidentiality and privacy of children, young adults, volunteers and staff at all times This post is deemed to have substantial access to children. It will be necessary therefore, before this appointment can be made, to contact the Criminal Records Bureau for an Enhanced Disclosure. Person Specification Experience Essential -Knowledge of health and safety -Knowledge and experience of Safer Food Better Business -Experience and knowledge of working in a hospice or similar environment -Experience of environmental health inspections -Knowledge and experience of special dietary requirements Desirable -Knowledge and experience of COSHH and risk assessments -Knowledge and experience of working with volunteers -Experience of working with and communicating with young people with complex health care needs -Experience of handling queries and complaints Qualifications Essential -Basic Food Hygiene certificate -Recognised catering qualification (e.g. NVQ level 2 or equivalent) -Knowledge of work procedures, practices and equipment for a catering service -Completion of an allergy awareness course Desirable -Risk assessment training -Experience of meal planning Skills & Abilities Essential -Competent in cooking skills -Effective core communication skills -Good organisational skills and ability to prioritise work load without compromising catering standards -Ability to record information in a concise, legible and accurate manner -Excellent interpersonal and team working skills -Communicate with peers and supervisors alike Desirable -Competent in specialist cooking skills -Ability to delegate and lead by example Personal Qualities Essential -Positive/Can Do attitude -Self-Motivated -Flexible able to cover a range of shifts over a 7-day period -Ability to adapt to change at short notice -Professional manner -Approachable -Understanding of professional boundaries Person Specification Experience Essential -Knowledge of health and safety -Knowledge and experience of Safer Food Better Business -Experience and knowledge of working in a hospice or similar environment -Experience of environmental health inspections -Knowledge and experience of special dietary requirements Desirable -Knowledge and experience of COSHH and risk assessments -Knowledge and experience of working with volunteers -Experience of working with and communicating with young people with complex health care needs -Experience of handling queries and complaints Qualifications Essential -Basic Food Hygiene certificate -Recognised catering qualification (e.g. NVQ level 2 or equivalent) -Knowledge of work procedures, practices and equipment for a catering service -Completion of an allergy awareness course Desirable -Risk assessment training -Experience of meal planning Skills & Abilities Essential -Competent in cooking skills -Effective core communication skills -Good organisational skills and ability to prioritise work load without compromising catering standards -Ability to record information in a concise, legible and accurate manner -Excellent interpersonal and team working skills -Communicate with peers and supervisors alike Desirable -Competent in specialist cooking skills -Ability to delegate and lead by example Personal Qualities Essential -Positive/Can Do attitude -Self-Motivated -Flexible able to cover a range of shifts over a 7-day period -Ability to adapt to change at short notice -Professional manner -Approachable -Understanding of professional boundaries Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Claire House Address Clatterbridge Road Bebington Wirral Merseyside CH63 4JD Employer's website https://www.clairehouse.org.uk (Opens in a new tab)