Description Content Factory LeadAbout Astellas: At Astellas we can offer an inspiring place to work and a chance to make your mark in doing good for others. Our expertise, science and technology make us a pharma company. Our open and progressive culture is what makes us Astellas. It’s a culture of doing good for others and contributing to a sustainable society. Delivering meaningful differences for patients is our driving force. We all have a significant opportunity to make that difference, working locally in the areas we know best, whilst drawing inspiration from the different insights and expertise we have access to globally and from our innovative, external partners. Our global vision for Patient Centricity is to support the development of innovative health solutions through a deep understanding of the patient experience. At Astellas, Patient Centricity isn’t a buzzword - it’s a guiding principle for action. We believe all staff have a role to play in creating a patient-centric culture and integrating an awareness of the patient into our everyday working practices, regardless of our role, team or division. Our ethos is underpinned by the Astellas Way, comprising five core values: patient focus; ownership; results; openness and integrity. We are proud to offer an inclusive and respectful working environment that fosters collaboration and ownership. Our aspiration is to bring the best brains together, to provide them with world-leading tools and resources and a unique structure that fosters real agility and entrepreneurial spirit.The Opportunity: As a Content Factory Lead, you will be a critical member of the Content Activation team, driving strategy and operations for the Omnichannel Content Factory (OCCF) in collaboration with the Content Factory Operations Lead. You will focus on increasing the global omnichannel content production hub uptake in partnership with a third-party vendor. You are responsible for ensuring the continuity of existing services while evolving the content production hub to support ongoing omnichannel transformation across the organization. You will also manage a scope that spans regions and geographies, requiring the development of complex operating procedures, monitoring processes, issue resolution, and strategic evolution to align with business needs and priorities. Hybrid Working: At Astellas we recognise the importance of balancing your work and home life, so we offer a hybrid working solution allowing time to connect with colleagues in person at the office alongside the flexibility to work from home; optimising the most productive work environment for you to succeed and deliver. Key Responsibilities:
1. Manage OCCF third-party vendor team to ensure effective BAU operations, including participation in governance meetings, finance reviews, and account management.
2. Oversee budget management, identify efficiencies, and deliver productivity gains.
3. Ensure stakeholder buy-in for OCCF BAU services and assess new services or capabilities as needed.
4. Explore innovations and drive the evolution of OCCF services based on industry trends and business needs.
5. Plan and execute POCs through deployment and transition to BAU, ensuring scalability for key delivery channels.
6. Collaborate with internal teams and vendors to deploy compliant, scalable solutions and onboard new business adopters.
7. Maintain governance frameworks, risk management plans, and KPIs to track and monitor performance.
8. Ensure seamless integration of offshore marketing operations with content workflows.
9. Develop and distribute OCCF adoption reports for leadership in collaboration with key stakeholders.
Essential Knowledge & Experience:
10. Extensive experience in content operations, creative/production content development, or marketing.
11. Proven success leading large-scale global projects in pharmaceutical or healthcare industries.
12. Excellent organizational, planning, and project management skills with attention to detail and ability to manage multiple projects.
13. Strong communication and presentation skills, including influencing and managing senior leaders and stakeholders.
14. Brand marketing experience, including digital strategy, digital marketing, and multi-channel content delivery.
Preferred Experience:
15. Expertise with global content operations models in pharma or a comparable industry.
16. Knowledge of digital innovations, content technology platforms, and workflow programs.
17. Advanced degree with a background in healthcare or pharmaceutical marketing.
18. Strong understanding of commercial strategy, business planning, and governance.
19. Proven ability to operate within cross-continent organizations across multiple geographies.
Education:
20. Bachelor’s degree in Business, Marketing, or related fields or equivalent.
Additional Information:
21. This is a permanent, full-time position
22. Position is based in the United Kingdom.
23. This position follows our hybrid working model. Role requires a blend of home and in our office. Flexibility may be required in line with business need. Candidates must be located within a commutable distance of the office
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.