Pay Level: 4 Contract Type: Permanent Working Hours: 37 per week Location: Hawker House The closing date for applications is midnight on: 22nd November 2024 Interviews will be held week commencing: 9th December 2024 What you’ll be doing: There are many tenants, leaseholders and residents in Slough who rely on the efficient running of the Repairs, Maintenance and Investment (RMI) contract. This is a privilege that we take very seriously, as we believe they deserve the highest standard in both the quality of their homes and the service they receive. This is why the work of our Repairs Maintenance and Investment Service Partner is critical in helping us achieve our objectives. Your role will be integral to the RMI Client Team, liaising closely with both our service partner and our residents, providing practical support through data management and consistent verbal and written communication. As a member of the Client Team, your role will be involved with complaints and casework handling, whilst providing administrative support to the wider team. Your experience in a business environment will be key to help you fulfil this role, along with demonstrable verbal and written communication skills. This is a thoroughly fascinating role in which we’ll encourage you to develop your career with ongoing professional development opportunities. So if you possess great communication and administrative skills, with a keenness to learn all aspects of the service, we’ve got a position for you. Our Council: Our vision is to make a difference to our communities and our environment and we would love you to join us in our mission All of our employees, whatever their job, contribute greatly to delivering services to local people - either directly, or by supporting colleagues. We celebrate diversity and are continuously striving for our residents to enjoy fulfilling prosperous and healthy lives. What we offer: We offer a supportive place to grow and develop your career with a real opportunity for your input to be valued and heard. Ambition and innovation will be required now more than ever and you will join a friendly and collaborative environment where you are encouraged to thrive. Annual increments, where applicable, are usually payable on 1st April each year, subject to six months service in the post, until the maximum spinal column point of the level has been reached. The payment of annual increments is not automatic and is subject to satisfactory performance as assessed by your Director. Alongside a competitive salary, we provide: 26 days annual leave (not including Bank holidays), rising to 30 days between 2 - 5 years’ service and 33 days after 5 years’ service. The Local Government Pension Scheme We offer a wider range of great benefits including: Flexible and hybrid working options to promote work-life balance Our commitment to equality and diversity through a range of employee networks Wellbeing initiatives Tax - free childcare and childcare services Season loan ticket - to help with the cost of your rail / bus journey to & from work. Right to Work: All applicants must have a valid right to work in the UK. If you require sponsorship, please contact Recruitmentslough.gov.uk before submitting an application. Interested? For an informal discussion about the post please contact Fazila Khan, Senior Client Services Officer, 0789 2757 424 We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. If appointed, all posts will be subject to satisfactory pre-employment checks. Slough Borough Council is an inclusive employer and we encourage and welcome applications from people of all backgrounds. We select staff on merit and we foster a workforce where people are valued, and represents the local communities that we serve. Slough Borough Council is proud to be a Disability Confident Employer. We want our application process to be open and accessible. If you wish to make your application in an alternative format, please email Recruitmentslough.gov.uk quoting the job reference – our Accessibility Statement has more information. How to Apply: Please click on the apply button below to submit your application. We look forward to hearing from you Join our team at Slough Borough Council and help accelerate our journey of transformation and growth The Council reserves the right to close adverts early should we receive a number of suitable applications.