The SDR manager will be responsible for the day to day management of the SDR team at Apprentify in Wilmslow. The aim of this role is to build and manage a team of highly energised and productive SDRs, capable of consistently delivering a high volume of quality new business meetings.
Key Tasks and Responsibilities:
* Team Management – you will be accountable for the performance and results of the team.
* Monitors, tracks and reports on KPIs.
* Performs regular team meetings and 1-1s. Promotes success, but also addresses underperformance. Uses all of this, in combination, to ensure team targets are hit.
* Motivating and energising the team to ensure activity is consistent.
* Helping support the internal trainer to embed sales skills and practices and ensuring that skill gaps are identified.
* Complete all employee lifecycle events for direct reports (creating induction, probation, performance management, CPD etc.)
* Be able to demonstrate excellent sales skills, especially those relevant to an SDR role, to ensure credibility as a leader.
* Ensure direct reports maintain accurate CRM records in line with company procedures.
* Demonstrate how internal sales tools can be used to improve performance, as well as monitor usage of tools within the team.
* Support with the recruitment and selection of SDRs as required.
KPIs
* Each SDR’s probation is managed well, regardless of outcome.
* SDR team targets are met (inc. meetings booked, meetings attended and deals achieved)
* SDRs are eligible for promotion within 2 years of start date (i.e.t they consistently meet their targets in line with company policy).
* Demonstrates the company values.
Criteria
* Line manager experience of at least two years
* Has excelled at a junior/intermediate sales role
* Line manager experience in a commission-driven role (desirable)
* Experience of working in a commercial education setting (desirable)
* Thorough understanding of the sales cycle and key sales skills
* Thorough understanding of good practice performance management processes
* Understanding of using a CRM
* IT-literate, with ability to produce reports and presentations to a high standard
* Extremely strong line management skills
* Ability to communicate effectively with both junior and senior colleagues
* Ability to effectively manage individual and team performance
* Ability to plan and priorities workload effectively
* Commercially-minded and professional in conduct and outlook
* Collaborative approach with outcomes focus
* Acts with integrity
* Demonstrates a problem-solving mindset with curiosity
Benefits & package
* 25 days holiday + Bank Holidays and your birthday off
* Pension
* Private medical insurance
* Excellent working location in central Wilmslow
* Basic salary of £40-£50k (OTE £60-£70k)