Arctic Wolf
Arctic Wolf delivers dynamic, 24x7 AI-driven cybersecurity protection tailored to the needs of your organization. Ready to boost your cyber resilience?
About Us: The unicorn company Arctic Wolf was founded in the USA in 2012 and is a leader in security operations in an exciting and fast-growing industry - cybersecurity. Our commitment to customer and employee satisfaction, combined with a stable track record characterized by doubling our sales and employee numbers for five consecutive years, have made us an industry leader. In April 2021, we decided to expand globally with the goal of providing companies worldwide with first-class protection. Arctic Wolf is therefore a global leader in security operations, delivering the first cloud-native security operations platform to end cyber risk.
Our mission is simple: End Cyber Risk and we are looking for a technology-minded marketer to support a core set of demand center global services for our demand, channel, customer, and field marketing teams.
About the Role
Arctic Wolf’s global Demand Center is the center of excellence for demand generation processes, providing a consistent, repeatable, and scalable demand marketing engine. As the first Marketing Operations hire in the EMEA region, this will be a highly independent role, and the ability to work autonomously is expected. The Marketing Operations Manager is a key subject matter expert and program owner supporting our core services within the demand center (webinars, events, direct mail). This role brings together campaign execution and marketing technology to plan, build, and optimize programs in Marketo.
Responsibilities
1. Build Marketo event, webinar, and direct mail programs to support acquisition and engagement marketing goals.
2. Own incoming assigned internal requests for programs in Wrike from multiple stakeholders and drive solution build to completion across teams – from list builds to program builds.
3. Work hand-in-hand with marketing teams to understand requirements and build marketing campaigns for EMEA Region.
4. Identify operational inefficiencies and collaborate with stakeholders to implement scalable processes and solutions that drive growth and efficiency.
5. Work closely with the Database Operations team to optimize lead flows, including routing to sales, enrichment, and tracking.
6. Manage projects effectively, identify and escalate any potential campaign conflicts.
7. Report on campaign performance to identify relevant trends, provide recommendations for ongoing optimization and drive implementation.
8. Collaborate with Demand Center and Marketing teams on best practices for workflow and optimization of programs.
9. Increase expertise and efficiencies within our current demand center tool set (Marketo, Sendoso, ON24).
10. Ensure program setup and promotions follow industry policies and best practices.
Qualifications
1. 5 years of experience in marketing operations, with a strong focus on managing and using Marketo.
2. Deep understanding of GDPR and EMEA-specific data privacy laws.
3. Experience in a fast-paced B2B and/or SaaS environment, with a strong understanding of demand generation.
4. Bachelor’s degree in Communications, Marketing, or a related field.
5. Strong written, copyediting, and verbal communication skills.
6. An ability to multitask and perform under tight deadlines.
7. Strong attention to detail and project management skills.
8. Fluent in English and ideally German.
Why Arctic Wolf?
At Arctic Wolf, we’re cultivating a collaborative and productive work environment that welcomes a diversity of backgrounds, cultures, and ideas to make our teams even stronger as we grow globally. We offer all wolves a compelling compensation and benefits package, including 28 days per year annual leave, 8 bank holidays, paid time off to volunteer together with comprehensive private medical and life insurance, pension, and company equity shares. Also, we want to ensure all employees have a good work-life balance offering a robust Employee Assistance Programme, professional career progression, and so much more!
Come join the Pack during this exciting time of rapid growth where every employee makes a difference, and their contributions are recognized and rewarded.
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