Role: Account HandlerWe have a fantastic opportunity for an experienced Marine Account Hander to join our Superyacht team based in our office on the South Coast.As an Account Handler, you will be required to assist Account Executives with the retention of existing customers by continual development of relationships and delivery of customer service standards.To treat our customers fairly providing a professional, friendly and efficient service to clients contributing to growth of the accounts working within Group Broking Procedures and to company service standardsResponsibilities:
1. Assist Account Executives to contribute to growth and development of the company with allocation of clients by identifying uninsured areas to ensure adequate and relevant insurance covers are provided to meet the risks faced by clients.
2. To ensure clients have adequate and appropriate insurance covers
3. By assisting generation of new customers wherever possible with commitment, support and development of the business strategy.
4. Provision of professional advice and service to client
5. Provision of quotations as directed
6. Renewal procedures to be followed per Group Broking Procedures provided
7. Group accounts procedures and queries to be complied with
8. Post processing within timescales, Group Broking procedures and to company standards
9. Computer records, accurate creation and maintenance ensuring completeness...