Salary: £33,366 - £35,235
Hours per week: 37 hours
Interview date: Week commencing 13 January 2025
ASC Finance Operations Team – Supporting Vulnerable Individuals and Ensuring Financial Sustainability
If you’re dedicated to delivering excellent service and supporting vulnerable individuals while helping the council manage its finances, we’d love to hear from you!
Become a Care Contributions Debt Recovery Specialist today and play a key role in managing and recovering Adult Social Care contributions to ensure Wiltshire Council can continue providing vital support to those in need.
As a Care Contributions Debt Recovery Specialist, you will handle more complex debt cases, working closely with individuals or their representatives to understand their situation and recover outstanding payments. Your role includes supporting the team leader, guiding colleagues and ensuring that all payments due to the council are collected.
Key responsibilities include overseeing the debt recovery process, providing training and support to the team and ensuring compliance with relevant legislation. You will also monitor payment plans and use systems like ContrOCC and Liquid Logic to manage and track payments.
We’re looking for someone with extensive debt recovery experience, particularly within Adult Social Care and a good understanding of key legislation, such as the Care Act 2014 and the Mental Capacity Act 2005. You should be able to communicate clearly with a variety of audiences, including those with communication difficulties and have a strong grasp of case management and financial software systems.
Join our team and make a positive impact in your community.
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident .