Our Support Centre is in Hemel Hempstead Herts we operate a hybrid working model and have 700 amazing team members across our support centre.
1 Park Lane, Hemel Hempstead, Herts HP2 4YL GBR
Job Details Procurement Assistant
Location: Hemel Hempstead (Hybrid – 50% of week in Office)
Annual salary + bonus and benefits
We are looking for a meticulous and organised Procurement Assistant to join the Haven team in Hemel Hempstead. This is an exciting opportunity for someone with a keen eye for detail and a passion for ensuring legal compliance and smooth supplier onboarding. You will play a pivotal role in managing and maintaining supplier records, conducting due diligence, and supporting the procurement process across our business. If you thrive in a fast-paced environment and enjoy collaborating with different teams, we want to hear from you.
Your Opportunity:
- Manage supplier onboarding and maintain accurate records of our supplier pool, including contracts, insurance documents, and certifications.
- Conduct due diligence checks (e.g., AML, PEP, credit worthiness) for new supplier submissions, identification checks and assist with compliance reporting
- Coordinate supplier account changes, including name updates or legal entity status through our procurement system (COUPA).
- Ensure documentation is up-to-date, including supplier contracts and externally facing documents.
- Support IT troubleshooting of supplier accounts in collaboration with product teams.
- Assist with the Master Compliance Report for regular reporting.
- Collaborate with finance and business teams to drive continuous improvement in the procurement process.
What We’d Like You to Bring:
- Strong organisational skills with the ability to work independently and meet deadlines.
- High attention to detail and a proactive approach to problem-solving.
- Basic knowledge of good onboarding practices, due diligence, and compliance.
- Experience in procurement, supplier management or compliance would be highly advantageous, as would familiarity with P2P platforms
- Excellent communication and interpersonal skills.
- Ability to collaborate with internal teams, including procurement, finance, and legal.
What’s In It For You?
- Holiday allowance that rises with service, plus a ‘Holiday Buy Scheme’
- Annual bonus
- 20% discount on both Haven and Warner Hotels holiday for you, family and friends
- Comprehensive wellbeing support
- Access to the Bourne Leisure corporate box at the O2 Arena ,London
- Exclusive discounts with corporate partners
- Exciting career pathways, including Learning and Development opportunities such as Apprenticeships and Degrees
- Enhanced family friendly policies and pay (eligibility criteria applied)
Who are we?
We’re part of an award-winning Bourne Leisure family, which includes Haven Warner Hotels. We have 9,000 fantastic team members and 39 beautiful seaside locations and our HQ based in Hemel Hempstead.
What’s it like to work with us?
Our people and the teams they form are the backbone of a professional experience with us. At Haven, we take pride in our Breath of Fresh Air culture, which focuses on valuing and supporting every team member. We prioritise openness and transparency in our interactions allowing our team members to be their authentic selves.
We operate a hybrid working model, meaning 50% of your working week will be spent at the office, occasionally on Park, or at external events.
What can you expect during the recruitment process?
The interview process will be up to 3 stages and may contain a presentation or skills test, depending on the role. Please reach out if you need additional support or specific arrangements to enable you to perform to the fullest during this process.
Diversity, equity, and inclusion are at the heart of who we are and what we do. Our commitment to these values is unwavering and they are central to our mission. We encourage applications from all backgrounds, communities and industries and we are ready to discuss any reasonable adjustments or flexibility that you may require, including whether a role can be part-time or a job-share.
We genuinely care about every candidate's experience during the recruitment process and are here to provide support where we can. If you require any assistance or reasonable adjustments while applying, please don't hesitate to reach out to us at resourcingteam@bourne-leisure.co.uk.