Head of Procurement Salary : up to £99,000 (depending on experience) Location: Peterborough (hybrid working model) Who are Diligenta? Diligenta's vision is to be acknowledged as Best in-class Platform based Life and Pensions Administration Service provider. Customer service is at the heart of everything we do, and our aim is to transform our clients' operations. A business that has been described as 'home' by existing employees, we drive a culture that is founded on positive change and development. Summary of the role This is a brand new role to ensure that all commercial aspects are managed effectively, both in terms of suppliers delivering value-for money services as well overseeing all contractual and commercial aspects with clients. As Head of Procurement, you will manage and lead the Procurement function, oversee and optimise the procurement process within Diligenta, develop strategic sourcing plans, negotiate contracts and managing supplier relationships, ensure procured services meet regulatory standards and match client contract obligations and provide valued trusted advice on an ongoing basis with a view to realising long term profitability. Benefits 33 days including Bank Holidays Eligibility for an annual discretionary bonus scheme Car Allowance Private Healthcare Personal and career development opportunities to progress your aspirations within the company as well as through our global parent company (Tata Consultancy Services) Access to Perks at Work (an online discounted shopping platform) saving you money on a wide range of goods and services, including your weekly food shop, holidays, and electrical goods Cycle to Work Scheme & Interest free Season Ticket loans A companywide Wellbeing programme, including an Employee Assistance Programme and other benefits/resources to support your mental/physical and financial wellbeing A comprehensive set of Moments that Matter policies, such as Carer's Leave, Foster Leave and Retirement Leave A contributory company pension scheme where we match your contributions up to 6%, Group Life Assurance ('Death in Service") & Group Income Protection Apply to find out about our other benefits What you'll be doing To build, grow and maintain actual and effective working associations with suppliers, clients, and internal resources to oversee both Client Contracts, Supplier Contracts and Internal Project related activity. Ensure 3rd party services are delivered in accordance with contracts and regulatory requirements, managing flow down obligations from client contracts to that end. Ensure 3rd party services conform to Diligenta's regulatory objectives and respects end customers Management of contractual and commercial policies and processes for Diligenta's clients and suppliers. Own both the Supplier Management Policy and the Due Diligence framework within Diligenta and be responsible for embedding its use across the business. Resolution of commercial escalations across suppliers and functional areas. Lead procurement exercises, negotiating agreements and terms that are robust with a strong emphasis on value and delivery Participate in client bids where 3rd party services are included and managing the appropriate elements of due diligence and implementation. Identify opportunities using 3rd party solutions to grow Diligenta and take responsibility for the negotiation of additional services to the client Maintain and improve key high-level reports which give senior management an oversight of key contracts Full awareness of changing legislation with impacts on commercial elements within Diligenta What we're looking for Outsourcing & Financial Services: Experience working in an outsourced environment or with outsourcing vendors, particularly within financial services, is essential. This includes managing large client contracts in complex settings. Strategic Leadership: Proven experience operating at a strategic level, preferably in multi-site or matrix organisations. Procurement Expertise: Demonstrated success in procurement, including the ability to identify and drive performance improvement opportunities. Commercial Negotiation: Over 10 years of experience in commercial negotiations, with effective communication and influencing skills. CIPD (Chartered Institute of Procurement and Supply): Certification or strong knowledge of procurement best practices. If you need any help or adjustments for any stage within the recruitment process due to health, disability, or any other reason, please let us know. Ready to take the next step in your career? Apply today and become part of our innovative team