The job information is shown below. Please click on the links to see full details.
You must be a student registered on a course at UWE Bristol for the 2025/26 academic year to be eligible for this opportunity.
We have an exciting opportunity for students who wish to join the UWE Bristol Student Life Team. The role of the Student Life Assistant is to provide support to students living within University Accommodation and in private rented accommodation, enabling them to feel a sense of belonging to the UWE Bristol community. Student Life Assistants will help UWE Bristol students understand their role and responsibilities to their community, enable students to positively contribute to student life and be supported to model healthy and inclusive behaviours.
Student Life Assistants bring UWE Bristol students together in an informal setting to provide a friendly and professional peer to peer support, helping to engage, be part of their community and help promote a sense of belonging amongst the student population. The postholders will encourage and enable all students to engage with events, linked projects and positive promotion of support services available to help them create strong connections with other students, The Students’ Union at UWE and the University.
It is an exciting time to be joining UWE Bristol: our recently launched Strategy 2030 sets out an ambitious programme of significant transformational projects to enhance the student experience.
About us: Accommodation Services provide a home to over 5600 students living within our portfolio and in nominated City properties. This role will help deliver a high-quality service within a customer-focused environment which operates 24/7/365. The role is not limited to just those students living in university accommodation but also those living privately or at home, who also need to feel a sense of belonging to the UWE Bristol community.
The post has been developed in partnership with the Students’ Union at UWE to ensure that the student voice is heard, understood, and embedded across all areas of our work and the wider University.
Our dedicated team of staff provide support and signposting on a wide variety of emotional and practical issues, from issues living with others, behaviour management, homesickness, general wellbeing, connecting students to the support offered by the wider University.
In all our activities, we are driven by a culture of continuous improvement, implementing enhancements to our service delivery to support an exceptional staff and student experience.
About you: You will be passionate about UWE Bristol and being part of the UWE community. We are looking for motivated and proactive applicants with previous experience of providing customer services, effective communication, knowledge of issues facing students and a knowledge of the support services available to students. We would also like to hear from applicants with previous experience or involvement in activities aimed at enriching student life as this will be a great addition to the team. Please only apply if you are registered on a course at UWE for the 2025/26 academic year.
Further information
If you would like an informal discussion about this opportunity, please contact Sarah Hodgson or Helen Nicholls on 07917 242821 or email studentlife@uwe.ac.uk
Interviews are planned to take place week commencing 12th May 2025. Mandatory training will commence at the start of the contract period week commencing 4th August.
There are 16 positions available working 450 hours across 47 weeks. Each postholder will be expected to work at least 8 hours per week, increasing to no more than 16 hours per week if required, as part of a rota which runs over 7 days. Hours will vary depending on activities on site and time of year. A typical shift pattern may be Monday, Tuesday, and Saturday plus 1 daytime shift, allowing the postholder the flexibility of choosing shifts around lectures. However, work will typically take place on evenings between 17:00 – 21:00 as part of a rota including one weekend day.
Due to the nature of the role, flexibility will be required to support large scale events such as the University Open Days which run earlier during the day. Local restrictions around leave will apply, typically around the main arrival and departure times. The postholders will be expected to take part in a rota of cover during the Winter and Spring holiday/university closure periods, for which additional payment will be made. The postholder may be required to attend individual/group training outside of working hours, prior notice will be given.
The postholder will be expected to attend Team meetings once a month, to help build a positive team spirit and to provide valuable feedback on past events and suggestions for new activities and events. The Postholder will be required to lead events and be the point of contact for the shift – so confidence, ownership, organisation and attention to detail is essential. The Postholder will also be required periodically to take part in photo shoots and videos to help promote our brand, activities, and events.
The postholder will be expected to be based predominantly at our Frenchay Campus in Bristol, however, the team will work across all campuses, including Glenside, Bower and City Centre residential buildings so travel between sites will be required.
We particularly encourage applications from global majority and male candidates as we are currently under-represented in this area of the organisation, however all appointments are made strictly on individual merit.
As a Disability Confident employer, we welcome applications from those who identify as having a disability.
Right to Work in the UK :
The University has a legal responsibility to ensure that all employees are eligible to live and work in the UK. You will therefore be required to provide evidence of your right to work in the UK, please refer to the Home Office Right to Work Checklist for information on which documents are acceptable.
This post requires basic DBS clearance.
We are unable to provide sponsorship for this role under the Home Office Skilled Worker visa route. As we are unable to sponsor anyone requiring a visa for this role, candidates must therefore be able to provide their own right to work in the UK.
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