Job Title: IS Support Specialist, 2nd / 3rd Line Support - Manufacturing
Location: London with occasional business requirements in Milton Keynes - Fully on site.
Job Type: Full-time, 12-month Contract
Salary: Up to £40,000
Job Description:
Join our amazing client, in a dynamic role as an IS Support Specialist, providing 2nd / 3rd Line Support and Systems Administration across two UK manufacturing sites. You'll be immersed in a diverse Windows / Linux environment, showcasing your expertise in virtualisation and networking.
Key Responsibilities:
1. Take ownership of incidents from initiation to resolution, demonstrating unparalleled troubleshooting skills across various technical domains.
2. Provide comprehensive Application Support, including installation, configuration, upgrades, and troubleshooting both onsite and remotely via phone, email, and instant messaging.
3. Manage virtualisation environments, particularly VMWare, and confidently troubleshoot SQL performance issues in SQL Server.
4. Support Windows and Linux/Unix operating systems on mixed server platforms, with proficiency in Linux/Unix System Administration (Redhat, CentOS).
5. Conduct advanced Networking and Infrastructure Troubleshooting and Diagnostics, encompassing DNS, DHCP, TCP/IP, and Firewalls.
6. Apply ITIL methodology prin...