Join to apply for the Customer Service Administrator role at Hite Photography, LLC
Location: Rugby
Salary: £13.00 - £14.00 per hour
Shift: Monday to Friday 08:00 - 16:00
Are you a proactive and detail-oriented individual with a passion for customer service?
Responsibilities
* Generate quotations and sales orders.
* Process a high volume of product orders and manage sales transactions, including invoicing.
* Handle returns and warranty claims.
* Ensure pricing and contracts are accurate.
* Work closely with finance, operations, engineering, and warehouse teams.
* Produce monthly sales reports.
* Support the sales team with operational tasks.
* Communicate customer feedback internally to enhance service delivery.
* Manage a high volume of emails.
* Build relationships with existing customers.
* Assist in arranging regular services for customers.
* Address customer complaints and follow up to ensure resolutions are met.
* Ensure every customer interaction contributes to a positive experience.
* Perform other duties as assigned by management that are relevant to the role.
Preferred Skills
* Exceptional organisational skills.
* Strong prioritisation skills to manage your workload effectively.
* Knowledge of inventory control and supply management.
* Excellent communication skills, both written and verbal.
* Proficiency in IT applications, particularly the Microsoft Office Suite and CRM systems.
* Previous experience in an administrative or sales role is advantageous.
* Experience with SAP is a plus.
Seniority level
Not Applicable
Employment type
Contract
Job function
Customer Service
Industries
Administrative and Support Services
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