SF Recruitment are working with a rapidly growing property services company based in Birmingham City Centre. My client prides themselves on our client-first approach, ensuring that buyers, sellers, landlords, and tenants receive a seamless and professional experience. As they continue to grow, they are looking for a motivated and personable Graduate Client Care Executive to join their dynamic team.
Office based
£25,000 - £27,000
Role Overview:
As a Graduate Client Care Executive, you will be the face of the company, responsible for managing key relationships with clients, buyers, and suppliers. You will play a pivotal role in ensuring that every interaction is handled with care and professionalism, maintaining the high standards of service that our clients expect.
Key Responsibilities:
- Act as the first point of contact for clients, buyers, and suppliers, both over the phone and in person, delivering excellent customer service.
- Manage client queries and concerns, ensuring they are dealt with promptly and efficiently.
- Coordinate viewings, property visits, and client meetings, liaising with relevant internal teams and external stakeholders.
- Assist in the preparation of property documentation, contracts, and agreements.
- Work closely with the sales and lettings teams to ensure smooth communication between clients, buyers, and suppliers.
- Provide regular updates to clients on the progress of their property transactions.
- Handle any...