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Customer Service Advisor, Royal Tunbridge Wells
Location: Royal Tunbridge Wells, United Kingdom
Job Category:
Customer Service
EU work permit required:
Yes
Job Reference:
0285ada64c8b
Job Views:
97
Posted:
22.01.2025
Expiry Date:
08.03.2025
Job Description:
Job Description
Job role: Service Advisor
Salary: Dependant on experience (up to £35,000 OTE)
I am recruiting for a very fast-growing automotive dealership in the Tunbridge Wells area who are looking for an experienced Service Advisor to join their hugely successful dealership.
The successful candidate ideally will have previous experience as a Service Advisor and proven customer service experience skills.
Service Advisor job duties include:
* Manage all service telephone and walk-in enquiries
* Meet and greet customers, qualify and identify customer’s needs for vehicle drop-off
* Progress and update the customer throughout the day
* Discuss and up-sell additional work to the customer
* Advise and forward diarised unsold work
* Carry out inspections where necessary prior to handover to customer
To apply for our Service Advisor role, you will need to demonstrate some of the following skills:
* Teamwork
* Ability to multi-task
* Ability to work to deadlines
* Confident and professional communication skills
* Highly organized
* Ideally have previous experience as a Service Advisor
* A good technical knowledge of vehicles
* A positive, customer-focused attitude and approach to your work
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