Are you ready to join a dynamic team where customer service meets technical expertise?
We’re looking for a Customer Service & Parts Coordinator to become the heartbeat of our client’s service operations team. If you thrive in a role that combines hands-on work with technical insight, we want to hear from you!
As the Customer Service & Parts Coordinator, you’ll be at the forefront of ensuring customers’ needs are met with precision and care.
Your day-to-day responsibilities will include:
* Providing exceptional customer service via telephone, email, and face-to-face interactions.
* Processing customer orders and managing sales administration with efficiency.
* Advising customers on technical queries about the product range, ensuring they receive the right solutions.
* Keeping customers informed on order statuses and progress updates for technical queries.
* Reporting on stock levels and replenishing spare parts as needed.
* Managing spare parts inventory, overseeing goods-in processes, and maintaining reception duties.
* Picking and dispatching parts for client orders with accuracy and speed.
To succeed as the Customer Service & Parts Coordinator, you’ll need:
* A background in engineering, machinery, manufacturing equipment or similar industry.
* Proven experience in parts or stores administration.
* Strong communication skills to deliver outstanding customer service across multiple channels.
* A hands-on approach to work, coupled with IT literacy.
* Exceptional attention to detail and a willingness to learn new skills.
As the Customer Service & Parts Coordinator, you’ll be part of a supportive team in a fast-paced environment where your contributions directly impact customer satisfaction.
If you’re ready to bring your skills and enthusiasm to a role where no two days are the same, apply today to become the next Customer Service & Parts Coordinator!
If you don’t hear from us within 5 working days, please consider your application unsuccessful for this position. We value your interest and encourage you to apply for future opportunities with us