To have clinical expertise in the mental and emotional health needs of children, young people, and their families, (covering 0-25 years of age) and be able to elicit information from professionals, carers and young people to support full assessments via telephone or video call which enable timely clinical decisions to be made. To work effectively with other members of the skill mix team within JON, attending and supporting teaching and clinical supervision in order to develop needs-led, evidence-based care that supports local and national priorities and policies as well as relevant clinical guidelines." To have a robust understanding of local emotional health provision and be able to give children, young people and their families and referrers appropriate advice and guidance and as needed make appropriate referrals and support colleagues to make referrals to the appropriate service. To have knowledge of child and young peoples mental health needs and local services. This will involve information gathering, assessment (including risk assessment) and care planning, with children, young people, parents, teachers and being an active link for other stakeholders such as schools, GPs, mental health, and voluntary sector organisations. To develop skills and confidence to support colleagues within Just One Number, especially in understanding of current mental health need, risk and care planning. To develop skills to contribute to production and maintenance of digital resources on Just One Norfolk and promotion of these within JON and with other stakeholders allowing the identification of appropriate use of self-help material and understanding when further clinical assessment is indicated.