Job Summary
The Customer Team Lead is responsible for leading and motivating a team of sales associates, providing excellent customer service, and contributing to the overall success of the store.
Main Responsibilities
1. Leading the Team: Develop and implement effective strategies to motivate and engage your team members, ensuring they have the skills and knowledge needed to excel in their roles.
2. Customer Service: Provide exceptional customer service, resolving issues promptly and efficiently, and ensuring that customers leave the store satisfied and loyal.
3. Store Operations: Assist in the management of store operations, including inventory control, stock replenishment, and visual merchandising.
Requirements
* Leadership Abilities: Proven leadership abilities, with experience in motivating and developing teams.
* Communication Skills: Strong verbal and written communication skills, with the ability to interact effectively with customers, colleagues, and supervisors.
* Problem-Solving Skills: Strong problem-solving skills, with the ability to analyze situations, identify solutions, and implement changes.
Benefits
* Competitive Salary: A competitive salary and benefits package, including health insurance, retirement plan, and paid time off.
* Opportunities for Advancement: Opportunities for career advancement and professional growth, with training and development programs to support your success.
Our Culture
We offer a dynamic and supportive work environment, with opportunities for career growth and development. Our team is passionate about delivering exceptional customer service and exceeding customer expectations.