Job summary TO APPLY FOR THIS ROLE, REFER TO THE FOLLOWING LINK;https://globaleur241.dayforcehcm.com/CandidatePortal/en-GB/msichoices/Posting/View/5444 PLEASE NOTE YOUR APPLICATION WILL NOT BE CONSIDERED IF NOT APPLYING THROUGH THE ABOVE LINK Main duties of the job Be the voice that welcomes, the guide that empowers, and the steady hand that supports. We're looking for someone who thrives on connecting with people as the first point of contact for our clients, you'll be more than just a receptionist; you'll be their trusted guide as they navigate important decisions about their care. Your day will be rich and varied from taking phone consultations and processing vital information to warmly greeting clients in person. Each interaction is a chance to provide comfort, confidence, and calm in what can be a vulnerable time. This isn't just a job it's an opportunity to be part of something deeply meaningful. You'll join a caring team committed to empowering clients with informed choices. Prior healthcare experience is great but not essential; we provide all the training you need to excel. About us At MSI UK, our success rests on our dedicated team and client-focused approach. As a leading provider of sexual and reproductive healthcare, we aim to empower clients' reproductive choices for a more equal world for everyone. Through personalised care, we prioritise our clients' needs and experiences every step of the way. We have an exciting opportunity to join our national contact centre with hours that can truly compliment a great work life balance. At MSI UK, our success rests on our dedicated team and client-focused approach. As a leading provider of sexual and reproductive healthcare, we aim to empower clients' reproductive choices for a more equal world for everyone. Through personalised care, we prioritise our clients' needs and experiences every step of the way. Date posted 31 March 2025 Pay scheme Other Salary £24,523.79 to £26,044.40 a year dependant on experience. Contract Permanent Working pattern Full-time Reference number B0539-25-0073 Job locations Marie Stopes International Fox Den Road Stoke Gifford Bristol BS34 8TT Job description Job responsibilities For more information on the role, please refer to the following job description:https://www.msichoices.org.uk/wp-content/uploads/2022/06/Job-Description-Client-Care-Coordinator.pdf Job description Job responsibilities For more information on the role, please refer to the following job description:https://www.msichoices.org.uk/wp-content/uploads/2022/06/Job-Description-Client-Care-Coordinator.pdf Person Specification Experience Desirable Experience in customer service Person Specification Experience Desirable Experience in customer service Employer details Employer name MSI Reproductive Choices Address Marie Stopes International Fox Den Road Stoke Gifford Bristol BS34 8TT Employer's website https://www.msichoices.org.uk/careers/ (Opens in a new tab)