SF Recruitment is currently recruiting for a Permanent Part Time Customer Service Administrator to join one of our clients based in Mansfield. (24 hrs per week) The client are happy to be flexible with the working hours per day across either 4 or 5 days per week. The role is located in the ideal location for candidates based in Mansfield, Sutton in Ashfield, Kirkby in Ashfield and the surrounding areas. You must have previous experience in a customer service/administration role Responsibilities: - Taking any incoming calls - Dealing with any enquires - Data entry - Filing, scanning etc. - General office admin duties - Responding to customer queries through allocated emails, letters, telephone, and live chat - Investigating and resolving customer complaints - Maintaining knowledge of products, services, and promotions to provide a first-class customer experience - MS Office proficiency (Word, Outlook, Excel) Working hours: 24hrs per week across 4 or 5 days per week. (Flexible on days.) Salary: £11.44 per hour If you are interested in the role and feel you have the relevant experience please apply online now