Role title: General Maintenance Technician
Reports to Title: Regional Engineering Supervisor
Location: Regional
Hours of Work: 45
This is a key position, carrying out planned and reactive non-technical maintenance across a number of site locations within a specified region.
The purpose of this role is to carry out non-technical repairs and minor PPM’s in planned and reactive maintenance at various sites.
All work will be completed to the highest standards in an efficient and cost-effective manner, whilst complying with all Health and Safety legislation.
Responsibilities:
* Develop a good working relationship with City and ASDA colleagues.
* Read and comply with updated company briefing documents as required.
* Ensure all necessary documentation is completed accurately and to the specified procedures.
* Advise the GSM of any repair and maintenance issues that are likely to affect the smooth running of the store.
* Complete all necessary PPM’s and ensure all PPM remedial tasks are accurately logged and actioned, ensuring legal compliance.
* Respond promptly and positively to service call requests from the Helpdesk and assess the requirements of the job to carry out repairs as necessary.
* Prioritize and complete minor maintenance and repair work to agreed timescales.
* Ensure all tools and equipment necessary to complete minor maintenance and repairs are available and serviceable at all times.
* Order spare parts as required to carry out planned and reactive repairs and liaise with the GSM to complete repairs whilst minimizing disruption in store.
* Complete general repairs and maintenance to ASDA stores as designated by the management team, e.g., repairs to building fabric, car parks surfaces or pipework.
* Assist Multi-Skilled Technicians (MSTs) when requested by your line manager.
* Complete all mandatory training programmes (including overnight stays) and eLearning modules as required for your role, to ensure personal skills are aligned with role requirements.
* Always comply with the company Health and Safety Policy and Procedures.
* Work with company and client colleagues to ensure laid-down standards of quality are maintained at all times.
* Complete all tasks in line with agreed processes and training.
* Assist other City teams when requested.
* Carry out all tasks in accordance with specific SLA’s.
* Ensure that all costs are approved.
* Maintain accurate Time Sheets as required by City process.
* Monitor and update the Mercury system including live job updates.
* Identify non-repairable issues and advise your line manager of findings, with recommendations for suitable alternatives in a timely manner.
* Liaise with project teams on store alterations, modernisations, and other relevant works.
* Carry out specific surveys and complete reports as required by the needs of the business.
* Carry out cleaning and/or replacement of air filters on HVAC equipment.
* Carry out HVAC belt replacement or re-tensioning in accordance with procedures.
* Lubricate HVAC motor and fan bearings utilizing correct lubricant as required by manufacturer’s requirements and/or PPM tasks.
* Carry out cleaning and disinfection of all heating and cooling coils, evaporators and condensers and associated condensate drains, to ensure efficient equipment performance.
* Maintain and clean all surface and foul water drainage systems.
* Maintain Pest PAR low level actions - often with short deadlines.
* Complete sink, urinal, toilet and drains maintenance, including tap leaks and washers.
* Ensure Car park (bollards, barriers, trolley bays, wooden surfaces are safe and maintained.
* Ensure all systems are shut down and re-started in line with safe working practices and left working to optimum efficiency.
* Comply with any other reasonable request or instruction from your Line Manager.
Performance Indicators:
* Quality of repairs and maintenance.
* Speed and efficiency of work.
* Maintenance of Health and Safety policy.
* Customer and colleague relationships and feedback.
* Response to service call requests within agreed response times.
* Achievement of PPM schedule within agreed timescales.
Minimum Requirements:
General Education: GCSE standard
Professional/Academic/ Vocational Qualifications: Building Trade Qualification (NVQ/City & Guilds - Time-served apprenticeship with appropriate City and Guilds qualification)
Specific Knowledge:
* Previous experience in General Building repairs.
* Ability to maintain/repair a range of building fabrics, equipment and ground works, to recognised standards.
* PC/iPad literate - Apple and Android.
* Ability to work with minimum supervision.
* Ability to complete a wide range of general plumbing and sanitaryware maintenance and repairs.
* Course in water byelaws.
* L8 Legionella Control.
Demonstrated Behaviours:
* Good communication skills (written and verbal).
* Problem solving.
* Positive attitude to deliver excellent customer service.
* Helpful/friendly manner.
* Customer focused.
* Self-motivated.
Specialist Requirements:
* Ability to work at heights.
* Competent in the use of steps and ladders.
* Current driving licence.
* Hands-on, can-do flexible approach to work.
* Willingness to work flexible hours.
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