Douglas Park Glasgow is looking for a Customer Service Advisor. Your role You will work within our friendly team supporting our branch and its customers through the various administration services we provide for our manufacturers. This is a fantastic opportunity in Park’s Motor Group. We can offer genuine scope for development and progression from a Service Advisor position and beyond. If you have the desire to learn and the drive to become a member of our team then we want to hear from you. The OTE would be a basic of £28k with OTE of £36K and the hours would be M-F 8am-5.30PM and every 3rd Saturday morning 8-12.30pm. What you will do: Help contribute towards the team's daily workload Process invoices, paperwork, and customer details Liaise directly with customers providing a second to none level of service Maintain, create and change in our databases Be able to, maintain a high consistent quality of work Communicate in a confidential, professional, and appropriate manner Continually develop your personal skills and knowledge Your profile Previous work with a manufacturer (mandatory) The ability to confidently use Microsoft Office, Excel, and Word as well as email packages Have an eye for attention to detail Be a strong confident communicator Have a polite and warm telephone manner Good numeracy skills Be adaptable to varying tasks Have a desire and willingness to learn Rewards For you: Access to the Company Pension Scheme Colleague Introductory Scheme Industry leading discounts on purchases on new and used cars Death in service benefit For you and your family: Discounted Servicing Subsidised car purchase scheme Employee Assistance Programme 24/7 remote GP Medical second opinions Unlimited mental health support Physiotherapy help and advice Savings and discounts on shopping Financial and legal support Wellbeing assistance