(New Store Opening) Shift Leader Folkestone Services
We have an exciting opportunity working with us in our brand new McDonald's restaurant in Folkestone services on the M20 near Hythe due to open in January 2025.
McDonald's is one of the most recognised brands in the world, and at the backbone of that brand is our commitment to a set of core values: Serve, Inclusion, Integrity, Community and Family.
As a Shift Manager, you will be responsible for all shift work requirements which include orienting, assisting and coaching employees. Ensuring all standards are met by following production, productivity, quality and customer service standards. You will also be responsible for monitoring operations, allocating resources and solving any operational issues that may arise.
You will be working within a £multi-million restaurant and managing a team of 20 to 30 or more employees. You will be part of the management team that will drive your restaurant forward by building sales, growing profitability and delivering an outstanding customer experience.
This position is open to people who have experience of managing and leading teams within a fast-paced retail, hospitality, business or a customer-focused environment. Additionally, this role is restaurant based and involves working changeable shift patterns including weekends and bank holidays.
Position Requirements:
1. Display Leadership and role model customer-focused behaviours to delight our customers.
2. Delivery of personalised service and connect with our customers.
3. Lead by example.
4. Adapt to customer needs through your team.
5. Answer customer queries, keeping up to date with knowledge on our food and promotions.
6. Use of initiative, confidence and problem-solving when interacting with colleagues and customers.
7. Treat all colleagues and customers with courtesy and respect.
Benefits package includes: Free parking, Long service awards, Enrolment in Pension scheme after 3 months, discounted meals, Employee discounts from top high street and online brands and much more...
Full training will be provided at our Maidstone Services restaurant at Junction 8 of the M20; travel or accommodation will be provided during your training.
Location
Maidstone Msa
M20 Junction 8
Maidstone
United Kingdom
ME17 1SS
Training and support
At McDonald's we believe in opportunity for everyone, and Training & Development is something that is paramount within our restaurants. The digital training guides we have created and made available solidify your learning and make it easier for you to progress in your careers. The training continues even after your first few months with us, and we have various online resources which can be used to progress further within the business.
Why work here
Our values show what matters most to us and tell the world what McDonald's stands for. We live by them every day. All across the world, from our restaurant-working colleagues, right through to the farmers in our supply chain. Our core values and commitment define who we are and guide everything we do. Making sure we can continue to evolve alongside a changing world.
* Get started by filling in our online application.
* If we think you’re suited to the role, we’ll invite you to an interview.
If you lead with a genuine smile and have an ability to connect with others, you’ll be well on your way to fitting into our team.
For this role, you’ll love dealing with different types of people and working as part of a team. You’ll bring the energy and efficiency to every shift, without skipping the details. Whatever you’re doing, you like to get it done right – every time.
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