IT Support / Infrastructure Engineer - Chester - £35-40,000 Benefits 12-Month FTC with potential to go permanent Professional Services Sector A highly regarded professional services company, known for their commitment to delivering high-quality, results-focused legal advice through a bespoke, partner-led service are now looking to welcome an experienced IT Support / Infrastructure Engineer to their Chester office. This is a fantastic opportunity for someone who thrives in a hands-on role within a close-knit team, and is keen to get stuck into both day-to-day support and wider technical projects. It’s a 12-month fixed term role, with a strong possibility of becoming permanent. You'll be covering core hours on a rotating shift between 8am and 6.30pm, Monday to Friday, with occasional travel to their Altrincham office and some flexibility required for out-of-hours work when needed. What you’ll be doing: Supporting users and infrastructure across the business Administering Active Directory (on-prem and Azure AD) Managing and configuring Windows Server (2016 onwards) Office 365 administration and support Monitoring and maintaining hardware using Intune / Autopilot App and policy deployment via Intune Supporting 8x8 and Teams telephony systems Logging and resolving helpdesk tickets and acting as an escalation point Liaising with external vendors where needed Getting involved in firmwide IT projects Experience we’re looking for: 4 years in a similar IT support role, ideally within a professional services environment Strong grasp of AD, Office 365, Windows Server, and Intune Excellent troubleshooting skills and ability to communicate clearly with non-technical users Ideally some exposure to MS Security tools (MDFE, Purview), iManage, Aderant, and cloud-based practice management systems Experience within a legal setting is highly desirable Personal qualities: Professional, proactive and self-motivated A team player who can also work independently Clear communicator, both written and verbal Eager to learn and take ownership of tasks and small projects Flexible approach to working hours and team support In return, you’ll enjoy: £40,000 salary 5 weeks’ holiday (rising with service) Option to buy or sell holiday Enhanced pension scheme Private healthcare scheme Death in service (4x salary) Volunteering days and more We’re committed to creating a positive and inclusive working environment and encourage applicants from all backgrounds to apply.