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Senior Account Executive (Sales), UKI Professional Services
Sector: Sales and Business Development
Role: Senior Executive
Contract Type: Permanent
Hours: Full Time
DESCRIPTION
The Amazon Web Services Professional Services (ProServe) team is seeking a dynamic ProServe Account Executive (PAE) to join our team at Amazon Web Services (AWS). In this role, you'll be responsible for engaging new and existing customers in transformative projects involving IT Strategy, distributed architecture, and hybrid cloud operations. You'll work closely with ProServe Cloud Architects, Engagement Managers, and Delivery Consultants to drive customer success and business growth. As ProServe's customer facing relationship owner, you'll be primarily focused on understanding and defining business outcomes for customers by building trust, identifying applicable AWS Professional Services offerings, and creating proposals and securing customer signoff of SOW's. Following project launch, you will stay connected with the customer to ensure we are delivering the agreed customer business outcomes (CBO) as outlined in the SOW.
Your experience in selling services within the technology/consulting sector will equip you with the ability to translate technical concepts into business value for customers. You will demonstrate proficiency in business development, executing sales methodologies, and managing CRM systems coupled with strong analytical, problem-solving, and project management abilities. PAEs performance will be measured against key metrics including but not limited to Revenue, Billable Bookings, and customer satisfaction (CSAT).
Key job responsibilities
As an experienced services sales professional, you will be responsible for:
1. Leading business development efforts by engaging customers and driving high-value engagements
2. Collaborating with Amazon Global Sales (AGS) representatives to ensure a coordinated approach for key accounts
3. Creating proposals, securing customer sign-off on Statements of Work (SOWs), and ensuring successful project delivery
4. Monitoring ongoing projects to ensure delivery of agreed CBOs and maximize revenue potential
5. Advocating for customers while balancing AWS business objectives
About the team
AWS Global Services includes experts from across AWS who help our customers design, build, operate, and secure their cloud environments. Customers innovate with AWS Professional Services, upskill with AWS Training and Certification, optimize with AWS Support and Managed Services, and meet objectives with AWS Security Assurance Services. Our expertise and emerging technologies include AWS Partners, AWS Sovereign Cloud, AWS International Product, and the Generative AI Innovation Center. You'll join a diverse team of technical experts in dozens of countries who help customers achieve more with the AWS cloud.
Diverse Experiences:
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job below, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.
BASIC QUALIFICATIONS
1. Experience in technology sales or account management, preferably in cloud services
2. Experience with sales targets, business development, and driving customer satisfaction
3. Experience with cloud technologies and IT strategies
4. Bachelor's degree in Computer Science, Engineering, related field, or equivalent experience
5. Excellent communication, presentation, and negotiation skills
PREFERRED QUALIFICATIONS
1. Ability to build and maintain C-level client relationships
2. Financial acumen with the ability to analyze and report on key performance metrics
3. Technical proficiency to understand and articulate AWS services and solutions
4. Strategic thinking and problem-solving skills
5. Excellent storytelling and active listening abilities
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information.
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