Purpose
Maintain hire fleet equipment to a good standard of usability, operation, and safety through an efficient and cost-effective repair process.
Compliance Expectations
1. Act in the interests of the Workshop Manager and team at all times
2. Respect company’s Values and uphold Mission Statement
3. Be open to changes and promote a healthy work environment
4. Be a team player who is ready to support colleagues where needed to fulfil company objectives
5. Use their own initiative to achieve results
Roles and Responsibilities
6. Proceed with approved repairs and recording all costs including time spent charged as labour. Ensure correct parts are used from stock on system.
7. Maintain a safe, organised and well stocked workspace and mobile fitter pack containing all the equipment and tools required to carry out repairs
8. Inspect all hire fleet tools for repair within 5 working days and provide repair estimates for Supervisor and Workshop Manager and arrange for manufacturer warrantee work to be carried out if applicable
9. Review all estimated repairs with Workshop Manager to decide whether to go ahead, dispose of, or return equipment
10. Proceed with approved repairs by ordering any parts required and recording all costs including time spent charged as labour. Ensure correct parts are used from stock on system.
11. Carry out repair work to equipment and upon completion test the machine fully before supplying 'Ready for use' paperwork and identification.
12. Be prepared to attend to site breakdowns of fleet equipment within 4 hours of fault being reported.
13. Coordinate which items of equipment need to be scrapped and can be disposed of.
14. Be flexible and willing to assist any part of the operation
15. Communicate and coordinate with internal departments.
16. Comply with all company procedures and policies including OH&S
17. Software Knowledge and Level of Proficiency
18. Good computer skills, including MS Word, Excel & Outlook
Essential Selection Criteria
Key needs that we have identified for the person responsible are as follows:
19. Ability to work consistently under pressure
20. Excellent attention to detail, highly organised and very good communication skills
21. Good knowledge of Mechanical, Electrical. Lifting, Hydraulic and Power Access tools is advantageous.
22. Full driving licence (desirable)
23. Friendly and adaptable attitude
24. Ability to multi-task and prioritise.
25. You are mature, upbeat and have a genuine interest in tools. You are self- controlled and a systematic, logical thinker and will complete any job given.
26. Appreciation and an interest in providing good customer service
If you are a reliable and skilled worker with experience, we would love to hear from you. Apply now to join our growing team!
Benefits include Competitive salary package, performance related bonus, Contributory pension scheme, perkbox discounts, financial planning support, holiday accrual on length of service, free parking, cycle to work scheme, enhanced maternity/ paternity pay, mental health support and employee assistance program.
MKM is the leading independent builders’ merchant in the UK, and we were established in 1995.