Passionate about sustainability and a love of people? We might be perfect for each other.
We are an independent family-run luxury venue with multiple restaurants, a farm shop, picture house, wedding venue, events space, a festival field, and a hotel. We care about our land, our people, and our guests, and we are looking to grow our team in our dining and drinking spaces with people that have a drive to deliver industry-leading service in a goal to become one of the best hotels in the UK.
We are currently recruiting for a Floor Manager for our beautiful Cowshed Restaurant. The Cowshed has a refined atmosphere with a focus on 'farm to fork' food and a thoughtfully curated wine list.
The role will involve:
* Day-to-day management, ensuring all guests receive excellent standards of customer service.
* Leading shifts, delegating and directing the team as required.
* Setting the standards for efficient and fast-paced service, mentoring and developing the team to achieve excellence.
* Motivated to achieve budgetary targets.
* Liaising effectively with the Kitchen and Head Chefs regarding menus, feedback, and upcoming bookings.
* Dealing with customer queries and issues.
* Monitoring rotas to ensure staffing levels are correct.
* Ensuring excellent standards of cleanliness and hygiene in all areas of the restaurant.
Requirements for the Floor Manager:
* The successful candidate must have previous restaurant experience, ideally in a fast-paced environment.
* You must enjoy being a “hands-on” member of a team, teaching others by your example.
* All applicants must have a flexible approach to their work and be willing to work the hours required of the business.
* An excellent standard of presentation is essential.
* Our managers work a variety of shifts, on any 5 days from 7, on any day of the year.
Benefits for the Floor Manager:
As well as a generous package, we also offer:
* Participation in the TiPJAR tronc account that pays weekly (adding at least 4k in earnings a year).
* Healthcare cash back plan with perks.
* Staff discount in our restaurants (50% for you and up to 3 guests).
* Friends and family accommodation rates.
* Free meals while on duty.
* Holiday that increases with length of service.
* As a small family-run business, there are always opportunities for progression.
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