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The Queen Elizabeth Hospital King's Lynn NHS Foundation Trust
Location:
King's Lynn, United Kingdom
Job Category:
Other
EU work permit required:
Yes
Job Reference:
18c8378b930e
Job Views:
98
Posted:
22.01.2025
Expiry Date:
08.03.2025
Job Description:
Job overview
The role will require an individual with a keen interest and experience in digital health within the care sector. This is a key role providing business management and senior administrative support to the Digital, Data, and Leadership Teams and its programmes and services.
Main duties of the job
The post holder will be the system manager for all digital clinical systems in use within the Women’s and Children’s Division, including social media platforms. Duties will include managing the data quality team, overseeing the day-to-day management of the clinical systems used within the Division, administration, troubleshooting, monitoring progress, supporting data input, and leading on the development of projects/services/business cases where digital systems and social media are integral to their implementation.
The post holder will provide support to the Women’s and Children’s Division by producing robust, accurate, and timely performance data on a monthly basis and as required. This will include the production of informal/formal reports for specialties, Division or the Trust, or where required for external use, including the monthly updating of service dashboards.
Working for our organisation
The Queen Elizabeth Hospital (QEH) King's Lynn serves West Norfolk and provides a comprehensive range of specialist and general acute services to around 331,000 people across West and North Norfolk, in addition to parts of Breckland, Cambridgeshire, and South Lincolnshire. We have more than 4,000 staff and volunteers and approximately 500 beds on a single site.
In February 2022, the QEH was rated 'Good' by the Care Quality Commission in all core services inspected.
Detailed job description and main responsibilities
The post holder will lead on the design, development, and delivery of training packages and programmes, using a blended learning approach to suit the needs of all clinical system users. They will take on responsibility for becoming a product specialist, learning and delivering system updates to improve the operational use of the system.
An essential role of the post holder will be to manage social media platforms used within the Division, ensuring that the Division and Trust's reputation is upheld by monitoring and regulating activity on public social media platforms in compliance with the Trust’s social media policy.
The post holder will work as part of the multidisciplinary team, liaising with professionals who impact the care and management of our families, creating and maintaining a positive learning environment to maximize the full potential of staff.
Person specification
Qualifications/training and professional development
* Educated to degree level (or equivalent experiential learning) with sufficient experience in health information, business administration, project management.
* A commitment to continued professional development and the ability to learn new IT-related systems.
* Has European Computer Driving Licence or equivalent.
Experience
* Sufficient relevant experience in an information environment.
* Specialist knowledge in the production of statistical data in both chart and narrative format.
* Experience of team working and contributing to team and organisational goals.
* Experience of working in a health environment.
* Experience in the use of clinical information systems and health informatics and data analysis.
* Experience of managing websites and social media accounts.
* Experience of being on a project team.
* Management of staff.
* Proven IT skills including excellent knowledge of Microsoft software packages.
* Proven IT skills in an analytical capacity with the ability to collect and collate data into meaningful reports.
* Good organisational, listening, and communication skills.
* Commitment to and understanding of multidisciplinary team working.
* Quality-focused, with an innovative approach and ability to solve complex problems.
* Ability to resolve queries using experience and learning.
* Ability to identify risks and appropriately escalate them.
* Ability to work on own initiative and effectively prioritise own workload to meet deadlines.
* Ability to think logically to solve problems.
* Good written and verbal communication skills.
* Ability to motivate and assist in the development of junior members of the clinical teams.
* Ability to manage, change, lead and motivate others.
* Ability to co-ordinate, influence and liaise within a multi-disciplinary team.
Knowledge
* Knowledge of legislation relating to data protection and the release of confidential information.
* Knowledge of social media and management of associated accounts.
* Knowledge of NHS information systems: both clinical and administrative.
Applications are welcome from anyone who meets the criteria specified in the person specification regardless of age, gender, disability, race, ethnicity, religion, belief, sexual orientation, or other personal circumstances. Only those applicants who demonstrate in the application form how they meet the criteria in the person specification will be shortlisted for interview.
Please be aware that if applying via NHS Jobs, your application will be imported into Trac. All subsequent information will be generated from apps.trac.jobs. You will not be able to track the progress of your application or receive messages through NHS Jobs. By applying for this post you are agreeing to the transfer of information in the application form to Trac jobs, and if you are offered a job, your personal information will be transferred into the NHS Electronic Staff Records (ESR) system. Please check your email account regularly for communication regarding this vacancy.
We offer our staff a wide range of benefits and support including:
* Flexible working opportunities.
* Free counselling service.
* Access to Wagestream - an app-based service that provides instant earned wage access.
* Support and advice for staff affected by either Peri-Menopause or Menopause.
* Free parking for all staff until March 2024.
Opportunity to join our Staff Networks which include: Armed Forces, REACH (Race, Ethnicity and Culture Heritage), Disability, and LGBTQ+ networks.
We are committed to being a menopause-friendly employer.
Please note due to high volume of applications for some posts, this post may close before the displayed closing date. We recommend that you apply for this role as soon as possible.
Everyone within the Trust has or will shortly need to have a minimum level of skill for computer literacy for their day-to-day work as we become more digitally mature. Therefore all staff should be computer literate.
Team QEH are one of the most research-active organisations for our size in the UK, recruiting 2,188 in 20/21 and ranked 10/16 in the Eastern Region. We have a wide-ranging and diverse portfolio of clinical studies and are recognized as one of the fastest trusts in the country from set up to recruitment.
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