Inside Sales Administrator Location: Stansted, driver essential due to location Job Type: Full-time Annual Salary: £28,000 We are seeking a proactive Inside Sales Administrator to join our dynamic team. This role is ideal for someone with a background in import or export, whether from an agency or in-house. As an Inside Sales Administrator, you will play a crucial role in managing customer interactions, preparing sales documentation, and supporting our sales team. Day-to-day of the role: Customer Interaction : Respond promptly to customer inquiries, gather missing information, and provide comprehensive support. Sales Documentation: Prepare and verify essential sales documents, including contracts, ensuring accuracy and compliance. Database Management: Maintain and update customer and sales records in our in-house CRM system to ensure data integrity. Reporting: Generate and analyse sales reports to track performance metrics and identify emerging trends. Coordination: Work closely with logistics and other relevant departments to ensure timely deliveries. Support Sales Team: Assist with various administrative tasks to enhance team efficiency and effectiveness. Skills: Previous experience in sales support or administration is preferred Knowledge of import or export processes is highly advantageous o Strong organizational and multitasking abilities o Excellent communication skills, both written and verbal o Proficiency in CRM software and MS Office, particularly Excel o High attention to detail and a commitment to accuracy Work Environment: Hours: Monday to Friday, 09:00 to 17:30 Setting: Office environment 6 months’ probation Benefits: Salary up to £28,000 Pension Discretionary bonus 20 days holiday plus bank holidays On-site parking (drivers essential due to location) pension scheme