Location: Reading
Hours: Full-time, 08:30 – 17:00 (flexibility required during peak periods)
We are looking for a Team Leader to join a small team in West Reading. You’ll oversee the day-to-day operations of a small, fast-paced customer team and will play a pivotal role in managing and delivering orders, logistics, and face-to-face customer relations. This role requires hands-on involvement, including physical work and team leadership during peak times.
Key Responsibilities:
* Check orders via company systems, maintain accurate records, and address customer queries
* Manage stock, ensuring accurate inventory tracking and timely deliveries
* Monitor courier services, produce reports, and coordinate international shipments
* Handle clearances and deliveries, including documentation and casual staff coordination
* Drive vehicles (up to Luton van size) and lead teams of temporary workers at school sites
* Maintain and utilize customer and school databases, producing reports as needed
* Ensure sufficient stock levels and manage rental stock inventory
* Check and maintain operational equipment
* Follow and update standard operating procedures to improve efficiency
* Assist in managing the Gold Care process, including coordination with laundry services and repacking
* Oversee IT systems, filing, and supply management
Key Skills & Requirements:
* Flexible and able to adapt to varying workloads
* Strong leadership skills to manage temporary teams effectively
* Suitable backgrounds could be from Hospitality, Retail or Leisure Centre roles
* Experienced driver essential with own transport
* Physically fit for occasional lifting in the warehouse
* Confident in liaising with customers
* Basic IT Proficiency
* Proactive and able to work independently
If you think you’re suitable for this role, then please click ‘APPLY’ now!
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