Account Specialist
Randstad is looking for an Account Specialist to ensure the smooth running of the operation across two sites in Stafford and Shrewsbury on a key account in the division, Caterpillar. There is a fantastic team of Account Specialists you’ll be a part of, and be responsible for a section of the onsite operation working Monday to Friday 7:00am- 16:00pm.
The role encompasses worker management, alongside aspects of recruitment. You’ll be embedded within the client team, being the face of Randstad to them and the workers onsite, so a service driven mentality, relationship building and problem solving will all be key skills.
Responsibilities:
* Client management & relationship building
* Involvement in the recruitment process of new talent
* Worker management - delivery of praise, rewarding good work with our schemes, alongside delivery of warnings, return to works & OTI’s.
* Delivering on SLA’s agreed with the client
* Administrative tasks and ensuring all systems are up to date
* Managing all queries from your allocated areas, including health and safety investigations, and managing any allegations or concerns that are raised
* Regular floorwalks as agreed with the client to give visibility to the client and the temporary workforce
* Attending planning meetings with the client to assess temporary worker requirements
To be successful in this role you will:
* Have strong customer services and admin experience
* Enjoy working at a high pace
* Have excellent communication skills and are capable of dealing with stakeholders at all levels
* Previous experience in temp recruitment is useful but not essential
* Experience working in an onsite environment is useful too
If you want to join one of the world's largest, leading recruitment organisations, in a position that will see you engaging with key stakeholders and taking responsibility for delivering a first class service to your candidates and client then please do get in touch today.
If you feel that you have the experience and passion that we are looking for, reach out to philip.woollett@randstad.co.uk or apply for the role today and one of our in-house recruitment specialists will get back to you.
Randstad values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.
Seniority level
* Associate
Employment type
* Full-time
Job function
* Administrative, Management, and General Business
* Staffing and Recruiting
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