East Midlands (England), East of England, London (region), North East England, North West England, Scotland, South East England, South West England, Wales, West Midlands (England), Yorkshire and the Humber
Job Summary
This is a Nationally based role.
Job Description
The Role
We’re recruiting for a PMO Project Support Officer here at Justice Digital, to be part of our warm and collaborative Technology Services Delivery team.
The Technology Service Delivery (TSD) Programme Management Office (PMO) is the central hub for supporting and enabling successful project delivery across TSD. We provide guidance, standardised processes and consistent governance to ensure all projects are aligned, efficient and effective. Roles can work centrally to provide support across all TSD projects or be embedded as part of a project team to provide specialist advice and support day to day delivery.
Our team enhances project understanding and insight, giving leadership clearer visibility of project progress, risks and overall performance. By streamlining project practices and fostering collaboration we help drive better outcomes, save time and optimize resources, contributing to TSD and wider Justice Digital strategic goals.
You will form part of a multi-disciplinary team responsible for the delivery of a range of outcomes in support of the wider Technology Services teams. The TSD function is responsible for delivering projects and work packages relating to the deployment of new technology or services across the MoJ estate, transition of services from supplier to supplier or in-house and exiting of services from incumbent suppliers.
The role of the PMO/Project Support Officer (PSO) is to provide essential support within a project or the TSD centralised PMO team. The PSO will assist with project planning, monitoring progress, managing documentation and reporting, and ensuring communication flows effectively. The role ensures a smooth and efficient operation by coordinating resources, tracking timelines, and assisting the PMO and project managers in maintaining organisation and governance for successful project delivery.
Key Responsibilities
Governance - Arrange and facilitate required project governance such as project boards and working groups, including creating slide packs, circulating papers and capturing and progressing actions and decisions and taking minutes as appropriate.
Planning and scheduling – Ensure systems are in place to enable effective planning and scheduling. Update and maintain project plans and work with project teams and stakeholders to make amendments.
Monitoring and reporting – Manage project controls and provide regular status updates to the Project Manager and TSD PMO. Develop and prepare detailed project reports, ensuring accuracy and alignment with project goals.
Stakeholder management – Coordinate project communications by drafting and distributing updates and key messages to stakeholders. Ensure all communications are clear, consistent, and aligned with project goals. Act as a point of contact for stakeholders, addressing queries and maintaining positive relationships.
Resource management – Provide light-touch support for resource forecasting, assisting with project planning to ensure the right resources are available when needed.
Knowledge and information management – Manage the storage, retention and accessibility of items under configuration control. Ensure that all changes to documents under configuration control are documented and controlled. Maintain the lessons learned log.
Risks and issues – Manage potential risk areas utilising the PMT risk tool, working with risk managers and escalating as appropriate. Facilitate Risk Working Groups for the project.
Benefits management – Support project teams to identify, define, and document the benefits expected from each project helping to define measurable benefits and a realistic realisation plan.
Financial control – Monitor project spend and contribute to the compilation of budgets and support with the development of business cases.
Line Management – Manage a small team of junior staff ensuring they are effectively supporting projects. Provide coaching, development opportunities, and performance feedback.
Secretariat and Admin – Ensure tasks are carried out efficiently. Arrange and facilitate required project meetings and taking and circulating minutes and capturing actions and decisions as appropriate. Support with managing shared mailboxes as required.
Continuous improvement – Identify new ways of working, tools, or data analytics to improve the effective delivery of PMO services.
Willingness to work towards formal project qualifications such as APM Project Management Qualification, PRINCE 2, Agile Project Management.
These roles may be embedded within specific projects or programmes, or they may be part of the TSD centralised PMO team. While some positions may focus on specialised areas within these responsibilities, all team members will be expected to have a broad working knowledge across all areas.
If this feels like an exciting challenge, something you are enthusiastic about, and want to join our team please read on and apply!
Person specification
Please Refer To Attached Job Description
Alongside your salary of £34,140, Ministry of Justice contributes £9,890 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.
* Access to learning and development
* A working environment that supports a range of flexible working options to enhance your work life balance
* A working culture which encourages inclusion and diversity
* A Civil Service pension with an employer contribution of 28.97%
* Annual Leave
* Public Holidays
* Season Ticket Advance
For more information about the recruitment process, benefits and allowances and answers to general queries, please click the below link which will direct you to our Candidate Information Page.
Link: https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ
Selection process details
How To Apply
Candidates must submit a CV and statement of suitability (of no more than 750 words) via our applicant website Jobtrain, which describes how you meet the requirements set out in the Person Specification above. Candidates who do not submit both a CV and a separate statement of suitability will not be invited to interview.
In Justice Digital, We Recruit Using a Combination Of The Government Digital And Data Profession Capability And Success Profiles Frameworks. We Will Assess Your Experience And The Following Behaviours During The Assessment Process:
* Changing and Improving
* Working together
* Communicating and influencing
* Managing a quality service
Within your statement of suitability, please focus on demonstrating how you meet the following essential criteria (listed in the body of the JD) which are being assessed at the pre-sift or sift stages;
* A working understanding of Project Management.
* Strong communication, both verbally and in writing, at all levels.
* Demonstrable experience working with a range of key stakeholders, building effective working relationships both inside and outside of the organisation.
* Prior experience in a project support or administrative role; for example PMO admin support officer, project administrator, project coordinator or operations coordinator.
* Previous experience of working in a project, programme or portfolio role.
A diverse panel will review your application against the Person Specification above.
Successful candidates who meet the required standard will then be invited to a 1-hour panel interview held via video conference.
Should we receive a high volume of applications, a pre-sift based on the following criteria will be conducted before the sift -
* Prior experience in a project support or administrative role; for example PMO admin support officer, project administrator, project coordinator or operations coordinator.
* Demonstrable experience working with a range of key stakeholders, building effective working relationships both inside and outside of the organisation.
* Previous experience of working in a project, programme or portfolio role.
Should you be unsuccessful in the role that you have applied for but demonstrate the capability for a role at a lower level, we reserve the right to discuss this opportunity with you and offer you the position without needing a further application.
A reserve list may be held for up to 12 months, from which further appointments may be made.
Feedback will only be provided if you attend an interview or assessment.
Security
Successful candidates must undergo a criminal record check.
People working with government assets must complete baseline personnel security standard (opens in new window) checks.
Nationality requirements
This Job Is Broadly Open To The Following Groups:
* UK nationals
* nationals of the Republic of Ireland
* nationals of Commonwealth countries who have the right to work in the UK
* nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
* nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
* individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
* Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service.
Further information on nationality requirements (opens in a new window)
Working for the Civil Service
The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
Diversity and Inclusion
The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).
The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in a new window).
Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.
Contact point for applicants
Job Contact:
* Name : SSCL Recruitment Enquiries Team
* Email : moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk
* Telephone : 0345 241 5359
Recruitment team
* Email : moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk
Further information
Appointment to the Civil Service is governed by the Civil Service Commission’s Recruitment Principles. If you feel a department has breached the requirement of the Recruitment Principles and would like to raise this, please contact SSCL (Moj-recruitment-vetting-enquiries@gov.sscl.com) in the first instance. If the role has been advertised externally (outside of the Civil Service) and you are not satisfied with the response, you may bring your complaint to the Commission. For further information on bringing a complaint to the Civil Service Commission please visit their web pages: Civil Service Complaints. #J-18808-Ljbffr