Hey, Hola, G’day, Bonjour, As-salamu alaykum Thank you for stopping by, we know looking for a job can be exhausting so let’s get straight to the point for you. An exciting opportunity has become available here at NRG Riverside Front-Line Team – and we want YOU We are looking for an Apprentice Administrator to join our team in Bellshill. In this role, you will be responsible for the service and repair of a wide variety of vehicles. Specialist training will be provided where needed, to develop your existing skills to support our specialist assets. Our business has exciting opportunities for you to develop Who will you be working for? NRG Riverside is the UK’s largest municipal and specialist fleet hire company, we provide specialist vehicles on short and long-term hire, a range of vehicle maintenance packages and we offer a large portfolio of high-quality used vehicles for sale. NRG Riverside has the skills, knowledge, and expertise to support all your operational needs. Established in 1996, we’ve supported our valued customers to rationalise and decarbonise their fleets, save money and improve efficiency by reducing ‘Vehicle Off Road’ (VOR) time. What will you be doing? You will work towards a level 3 qualification in Business administration to work towards being able to efficiently & effectively undertake, implement & manage the administrative tasks relating to the workshop, technicians and customers. To attend actively participate in the qualification and studies. The main duties will involve: Ensure Job Cards are opened for Scheduled work Receive and issue keys to drivers Advise Workshop of vehicle arrival and record date/time Record date/time of vehicle departure Open Job Cards for non-scheduled work Ensure that all job cards are then submitted back with all relevant data recorded, a foreman signature recorded for validation and then process them for payment to the customer via the RAMS I.T system. Ensure all inspection records & legal certification is sent to the appropriate customer in a timely manner. Ensure the accurate input of vehicle fleet defects and that they are appropriately signed off by the repairing agent/technician as well as communicated to the customer. Ensure the customer is kept fully informed of work in progress (WIP) and any potential delays or unexpected work / increase in costs. Work collaboratively with workshop departments to ensure timeliness of inspection & defect records and keep accurate vehicle history records in accordance with legislation. Provide support to the workshop foreman by producing estimates, obtaining work authorisations which will improve efficiency. Process and build all information on completed job card Obtain order numbers from customer Collate meaningful reports from all department activity to reduce WIP numbers. Ensure purchase orders are raised for relevant & associated fleet work. Ensure parts requisitions are analysed and audited for accuracy Take workshop calls and field as required. Record vehicle breakdowns and pass to appropriate staff member for action Load parts on to jobs using supplier delivery notes Any other duties as required Requirements: Excellent organisational skills to complete reports on overtime, absenteeism, holidays, MOT 1st time pass rates & liaise closely with the customer. Requirement to communicate advice and information effectively both verbally and in writing. Requirement to identify information needs on behalf of the customer The principles of confidentiality when handling information and advice – what type of information and advice may be provided to whom. An excellent understanding of computer systems (Excel & Word). The ability to pay attention to detail & prioritise workload in accordance with business and customer needs is essential. Self motivated. Professional telephone manner when dealing with internal colleagues, customers and external suppliers. Maths and English SQCs or National 5s grade c or above or equivalent.